ロイヤルトン ババァロ アン オートグラフ コレクション オールインクルーシブ リゾート & カジノ

The staff was very friendly! Excellent restaurant options and good food. We loved the lazy river!

I did not like the check-in process

Adonis was very great to me he handle all of my needs! Thank you for such a great stay!

Concierge Adoni was great. He continued to check up on me during my stay. The resort was nice. Sad the swim up bar closed at 6, felt like that was pretty early. Other than that I was happy

It was nice, but it could have been better maintained

Wonderful resort! Loved out stay there for our family vacation for the week!

Adoni was very attentive helpful constantly checks in to make sure everything is being taken care of. Great for families will come back

The hotel is beautiful and lots of activities for the kids. It’s a little confusing at first with the reservations of the restaurants . They seem short staffed. Only downside was the service for everything was really slow. Angela was our only help to be able to make reservations.

Modern, elegant, comfortable rooms, friendly attentive staff, accesible beach with plenty of chaises and palapas for shade, food and drinks are good and always available. During our stay Estalin was specially helpful making sure we had everything we needed and also securing reservations for a-la-carte dining experiences.

Muy buena la asistencia de el sr Delvys y adoni excelente servicio y atenciones es mi 7ma vez aqui

The main lobby and that specific surrounding space is decent. The rooms need to be renovated, and more buffet locations are needed throughout the property, etc.

Está lejos de tener 5 estrellas. Es un hotel en ruinas que el Personal hace lo imposible por atenderte bien pero los recursos son escasos y el hotel está bien feo.

Derty pool,very poor customer service,,buffett no clian,rouches in the buffett and rooms. Dont take any pictures

Pienso que deben Mejorar en mucho aspects como La limpieza a las habitations y los suministros del aseo personal y las tohallas manchadas , la attention en el restaurants Italiano muy mala , reparations a los Aires en las habitations , las parades agrietadas en fin no me gusto y no lo recommends 👎👎

Property and rooms where dirty the surrounded dirty as well , the restaurants has roaches and the showers has worms

Eatalin was amazing

1,200 ft lazy river was amazing. The many food options were pretty good. Book restaurant reservations beforehand, they do get busy.

Everything very bad

Terrible la experiencia en este hotel. Hemos visitado otros hoteles en Punta Cana y este ha sido el peor. La atención es pésima, no hay casi meseros que te atiendan, pides un café en el desayuno y te lo traen cuando terminastes de desayunar. Las habitaciones súper sucias, las sábanas y toallas manchadas y ya no son blancas. Pagamos cash lo de el surf para los niños y cuando fuimos hacer el check out lo habían cargado a la habitación y tuvimos que volver a pagar. Son unos ladrones, nos cobraron doble. De verdad no recomiendo este hotel, no pierdan tiempo ni dinero aquí me

I didn't receive good service at reception, I only got into the room at 4:30pm, it wasn't ready, bad food, horrible service on the beach, housekeeping was a disaster, not good at all