This was a great hotel!! We travelled with 3 young kids and it was perfect. The food was great, service was perfect. The rooms were decent. Drinks were made well. Pools and beach was exceptional. We stayed 6 days and could have easily stayed longer. We experienced the spa services which was relaxing. There is a Kids Club, was super convenient, which gave the parents a couple hours break, we utilized it primarily in the morning from like 9-11:30, would pick up kids after, go to pool/ beach was our routine. The shows at night were really good, was really enjoyable; then off to party in the lobby. I like that there was a mutual big space for everyone to gather. They used a shuttle services to travel to other parts of resort but was very reliable and came every 3-7 mins. There is a cafe shop on resort for amazing espressos; and ice cream shop next door. Even though it’s a big resort, it did not feel like it. You were able to know the location to everthing after 2 days or so. Super easy. There are restaurant on resort that we reserved for every night at 6:30pm, there is an app to reserve it, but we booked all restaurants at the lobby services day one. Our favorite restaurant was the Hibachi. They also have Italian, Brazilian, Mexican, Dominican restaurant on resort. There were many activities to do, it all depends on what you want to do. There is mini golf, basketball courts, tennis courts, volleyball, Spanish class, salsa lessons, pool side games etc. We had an amazing time.
We had a great stay overall—this hotel is fantastic for families! The staff was friendly, the amenities were excellent, and the location was super convenient. The kids loved the pool, and there were plenty of activities to keep everyone entertained.
The only thing that could be improved is the room cleanliness. While it wasn’t bad, the rooms could use a bit more attention to detail.
This was actually our second time staying here, and we’ll definitely be back again. I’d recommend it to any family looking for a fun, comfortable place to stay