ルーネ ピラミッズ ビュー イン

Reconsider staying here. Nothing but a SCAM! Booked Delux room with jacuzzi months in advanced. Arrived at 11pm only to find owner had offered our room to another guest who had paid a higher rate. Argued the point and showed all paper work with specific room type. Owner refused to budge and would not refund the difference for the lower priced room offered. Got to stay 7hrs in room we actually booked before being moved to the lower costing room next door. Owner went on to say that the picutres used were not always correct. Room offered was a mess. Bedding, pillows and towels all stained. Rubbish not cleared from previous guests. Had to continually ask for clean towels. We received towels that were damp and told to hang them to dry. Sent our laundry to be done. Laundry returned still damp and cost was extortion. Very poor standards. So many better options then this run down hotel. Constant, 24hr tooting being right next to a busy road. Only good thing was the view of the pyramids each morining. Beware. Worst hotel we have ever stayed in. 2/10

The room had the view in the photo, but the floors were sticky, towels and slippers were dirty, and they do not replace the plastic bag in trashcans which had a gum spit by someone. In addition, the hotel required more money than what you booked for via Expedia. The hotel stated "Every hotel in Egypt requires additional money for using a credit card." In advance, I requested for an early breakfast and a late breakfast, the hotel accepted and promised to provide these, and I reminded and they agreed again upon our arrival, but the hotel never provided any of these. Do not trust this hotel for anything like this.

Mr. Ahmed very helpful very clean room but better book the one with balcony