ヘルナン アスワン ホテル

清潔にはしているが、全体的に古びた印象。フロントスタッフは、居眠りしてるし、荷物を預けようとしたら、あっちとアゴで指示された。荷物を運んでくれた人は、親切だった。朝食は、それなりに良かった。

市街から離れたホテル、川に面した部屋でとても快適に過ごせました。

ホテルの従業員の態度が全て悪かった。他の5星ホテルと比べると差がありすぎる

プールもあって、ロビーも広々、リゾートな感じ。 町の中心から少し離れるけれど、その分、静かで良いと思います。

ナイル川沿いのコテージにグレードアップしてもらいました。お部屋もきれいで、夜はナイルを眺めながらベランダでくつろぐことが出来ました。 最高の気分を満喫出来ました。 アブシンベルへのツアーも事前にお願いしてツアー会社を斡旋してもらえ、またモーニングボックスも用意してくれて、とても親切でした。 価格にも満足です。 欲を言えば、バスタブが欲しかったです。 あとスークなどの繁華街は歩いて５分程度離れています。その分とても静かですが！

The hotel staff are amazing. We were upgraded on arrival and the room view and location were excellent. The breakfast buffet was huge and fantastic. But here’s the problem with this hotel. It’s old. It needs a proper refurbishment. The decor looks like it’s from the 1990s and that’s why I think it’s overpriced. It’s more of a 4 star hotel than a 5.

Das Personal war äußerst freundlich und hilfsbereit. Das Frühstücksbuffet war reichlich und der Service sehr gut. Das Badezimmer war renovierungsbedürftig.

Hôtel très bien situé. Chambre très spacieuse avec une magnifique vue. Personnel très accueillant

very nice hotel. Accommodations were very nice. I won’t give it an accent because our room was very outdated but very clean and comfortable. Beautiful view of the Nile river. Food was nice and the staff was wonderful.

Excellent stay at the Tolip Hotel! I stayed for two days over the Christmas holiday and would definitely stay again if I visit in the future. The location is very convenient, the staff are warm and friendly, and the food was amazing. I thoroughly enjoyed both my Christmas Eve dinner and Christmas Day dinner as well. The rooms are impeccable, very clean and equipped with all the necessary conveniences. Highly recommend

Staying at The Tolip Hotel for beautiful overlooking views of The Nile or the city of Aswan is already winning, but staying around the Christmas New Year holidays is amazing! We were guests treated like family receiving complimentary Christmas card, fruit & sweet snack bags and chocolate cake rolls on Christmas Eve. We enjoyed both the room service meal options and dining in the restaurant with very polite staff hospitality. All reception staff were welcoming, porters were exceptionally warm friendly and helpful, and housekeeping was vigilant about providing whatever we needed and making sure no mosquitoes could creep in from the balcony and bother us. It was too cold for us to swim, but the swimming pools were lovely on the Nile side. Overall, The Tolip makes us want to return as soon as we can.

Great location and service

Great

아주 고급스럽진 않지만 다양한 음식을 먹어볼 수 있었어요. 건강식인 편.. 조식으로 충분합니다

Very nice hotel with excellent food at the breakfast. very friendly staff.

Everything is neat and reliable in this hotel. We are so satisfied with it.

Overall, the hotel, pool and personnel I encountered were all very lovely and extremely helpful. I visited the pool, fitness room, bar and the dining room. My only concerning moment was the urgency of a waiter who hovered over my every move at dinner - especially when it came to paying for the meal. It was very strange and off putting. In fact I avoided going back to the dining room because of the experience.

Everything was wonderful!

Upgraded to river front suite, friendly check-in counter staff, Aref.

La persona en recepción fue muy amable, nos hizo un supuesto “upgrade” del cuarto y llegamos a dejar maletas y nos salimos. Para la tarde noche que regresamos nos dimos cuenta que no estaba muy limpio. El piso se notaba que no lo habían limpiado en días, el baño descuidado y viejo. Estábamos cansados así que nos dormimos así. El hotel en general está descuidado, le falta mantenimiento y no se ve en la vida real como en las fotos que están publicadas. Aunque la ubicación y la vista es buena.