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We booked the room for 2 weeks as well were visiting from California. There was no ac and we had to leave not even 24 hours into our stay as my husband was starting to have problems breathing bc it was so hot. The property kept 100% of our money. The pictures look NOTHING like the actual property. I am surprised that they are allowed to continue operating. I was happy to get back to the United States.

Very run down building needs refurbishment, no hot water for the shower. Bed was clean and very comfortable, not very handy to check in all done by phone as no one at reception. Wouldn't stay there again.

Excellent hotel with all access automated & evening parking right outside

The location is superb...370' from Earl's Court Tube, but in a quiet side street. Okay, the neighbourhood isn't Mayfair, but I felt entirely safe, and there were various useful shops, and several good places to get inexpensive of mid-price meals. This is not The Ritz... and the price isn't what the Ritz would cost. Room was quite small, no grand public rooms, but the sheets were clean, bed comfortable, water hot. Fixtures and fittings working. I'll stay here again.

Room wasn’t very clean and no staff to speak of in the building, bed very uncomfortable and hitting the floor when laying on it

El personal fue muy amable y la relacion precio - calidad es muy buena

The hotel’s location was excellent, and the staff on duty were friendly, welcoming, and very helpful. In particular, the gentleman who checked us in provided excellent service and made us feel welcome. Unfortunately, beyond those positives, our experience was disappointing. The hotel is in significant need of renovation, with chipped paint, stains on the walls, and carpets that appear very worn and dated. When we arrived on our floor, there were bags of dirty laundry left in the hallway, which created a poor first impression. I have stayed in many older hotels that, despite their age, are well maintained and feel clean. Unfortunately, that was not our experience here, as the overall condition of the property gave the impression that it had not been properly updated or maintained. The photos online are very misleading. While I appreciated the excellent location and the kindness of the staff, I would not choose to stay at this hotel again.

Fabulous hotel. Great location! Very clean and staff were super friendly! Would definitely come back!

Simple hotel, but good location. Nice surroundings. Unfortunately no personell at the hotel.

Location was good

Personnel à l'écoute et réactif, j'ai passé un très bon moment au sein de cet établissement !

Struttura sporca e mal gestita. Check out self-service

Not used to this style of 'hotel' - won't be going back.