バナタイン スパ ホテル ヘイスティングス

Lovely location & building. Staff very attentive & welcoming. Breakfast was delicious.

Very friendly staff and nice surroundings

Staff were very helpful and the breakfasts were good, catering for those with allergies. Lovely quiet hotel with good sized rooms. Good location for exploring other places nearby.

Good breakfast and nice bar. Large clean room. Spa should be included in price.

The highlights were the size of the room and the breakfast (the bacon was particularly delicious). The big draw back was that access the swimming pool was a £20 extra charge per adult and £10 for a child which wasn’t particularly clear at the point of booking.

Stunning hotel. The team cannot do enough for you.

Nice hotel with lovely grounds

This was a great stay and hope to book in the future! The rooms are larger than expected and the hotel staff were so kind. The only issues was that the elevator (lift) was not working the whole stay which made it hard to carry luggage.

Larger room than you might expect and quiet too

Just felt quite average and not much better than a budget hotel in my opinion.

The room was lovely and spacious. All staff very helpful and attentive

The hotel was lovely and the staff were great The receptionist was so kind and friendly made you feel very welcome

No elevator. For a spa hotel, surprisingly no grooming products, no hand lotion, no body lotion, mo bath oils. Room was a good size, for once a closet with plenty of hangers, bed was very comfortable. Bath plug did not seal properly so bath was draining all the time you were in it which meant having to top it up constantly. Asked for a replacement plug but no response. Strangely, hot water from tub faucet was hot while hot water from shower above tub was SCALDING! For some reason housekeeping kept taking away the clean towels but not replacing them. Two days running I had to get a bath mat from reception. Room and bathroom were very clean. Breakfast consisted of bulk purchase quality food served as a buffet under heat lamps so dry and lukewarm. Sadly this is now standard practice in many hotels. Extensive gardens which should be quite lovely in Spring and Summer..

All the above fabulous time because of the whole team there!

Positive Staff were well trained and friendly Hotel was well located and easy to find Negative Lift was out of commission No USB points in the bedrooms *** No designated external smoking area

Clean room. Easy parking

Cheery welcome. Efficient staff. Didn’t realise the Spa was a short walk through car park & not on site. A sense of faded glory about hotel - lacking atmosphere with older clientele. Spa full of kids & businessmen. Probably would not choose to stay again for high price of room.

It was absolutely amazing to have our holiday there. Will definitely return

Great hotel. Best od the summer. Breakfast good. Beds good. Excellent shower. Only issue was no air con and if it was a hot day then it may have been uncomfortable im the room. Beautiful grounds.

Outstanding hotel, service and personal. Thanks!