コンソート ホテル & アーバン スパ

I was informed that the spa isn’t operational until later in the year (which is not what was advertised). The room had no controller for the air conditioning unit and was not able to use it without. The bath was broken and the toilet seat was loose. The breakfast that was £9 each was poor as there was very little there. This experience was improved slightly by some if the staff - but in the whole I was extremely disappointed

Room was dated and worn, and smelt a bit musty. Dust everywhere including remote control. Shower didn’t work and handle on bath was broken. Told parking was free on website but it’s £3 a night. Only ideal if you need a quick kip before moving on. Won’t be staying again

Was given the key to an occupied room so walked in on a half naked lady. Tv aerial defect had to play around to so aerial stayed in tv. Shower amenties poor

The staff are amazing got lock out of my room and the staff was great to help and even offered a hot chocolate this is the best hotel I’ve stayed at will continue to use this place to stay

I had to pay again for parking even though I had pre paid.

Room was dirty x mould on tiles in corner Dirt on tiles by radiator in bathroom Bed was thrown together duvet was not flat in in cover and bedding arranged nicely on bed the room needed hoovering Our dog found items under the bed which could have been extremely dangerous to eat a top off a bottle which I had to get out of her mouth. But what was more worrying was the foil sachet of citaopram tablets I retrieved from under the other bed. Plus once I’d retrieved these also found a medical canular down the side of the bed where the bed was pushed against the wall we took photos of of said items We stayed 2 nights There was no housekeeping done do refills of coffee or tea etc etc Towels were only one large and one small per room when there is two guests I appreciate it’s a budget hotel but I still expect it to be clean and safe for my dogs. Just because we have dogs with us the rooms should still be of a high standard. The fact that you charge an extortionate amount per night per dog for nothing is day light robbery. My dogs sleep in there own crates and do not make the £80 extra cleaning charge for our visit at £20 per night per dog The fact that last night there was a very loud party going in was not ideal when people want to sleep Breakfast was adequate I’m afraid it was one of the worst places we have ever stayed

Very poor condition. Old and not maintained. Rooms are very old. Not sure if bedsheets were clean. As we got into the room, we found 3 beds, 1 double and 2 singles, we were only 2. The toilet seat was closed but when we opened it, there was pee in there! Staff not welcoming. Limited dining options.

Not great the hotel is very basic, towels are old and off white. Bathroom wasnt cleaned well, and pubic hair was seen in the shower cubical. Had to wash it before use.. The bed was comfortable and the sheets were clean. It states a restaurant I arrived just after 19.00 and was told the restaurant was closed. Would not stay again

Great staff, very helpful

Easy check in. Great value. Clean. Good restaurants nearby.

A good base for a value hotel. Some of the decor is quite old but the room was clean, spacious and comfortable, with a very strong internet connection and air conditioning.

There was no hot water. Shower was freezing. Considering it's a dog friendly hotel, my dog couldn't go anywhere but the room.

It was amazing and comfortable.

I had booked this place so that we could have a good night's sleep before a competition, but this place was hosting a marriage party that was running well past midnight, which was super disturbing.

Decent stay

Very comfortable stay. Staff vey frindly and helpful.

Checked in given a room that wasn’t prepared and was in a disgusting state , threadbare carpets given another room with no apologies this had dirty cups from previous guest no toilet rolls or complimentary soaps in bathroom

Optimism for four proper beds in family room turned to disappointment. Marked/dirty bedding on three of four beds and a slight smell in room too. Noisy function until midnight made our room quite uncomfortable to stay in also. Included English breakfast wasn’t ready in morning so reduced to undercooked bacon sandwiches and toast. Only instant coffee for breakfast too was surprising.

Terrible stay. The only matter that the receptionist wanted to address was to get a £3 parking fee (not made clear when booking). Adjacent rooms had TV on until 2 AM and include a full domestic argument throughout the night. Room condition was very tired and much of the plumbing in the bathroom didn't work. Seriously though about either trying to sleep in my car or simply admitting defeat and driving on at 2 AM. One of the worst hotels I have ever stayed in.

BAR AND RESTAURANT CLOSED