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Great room really clean and comfy

The room was fine but the stairs were steep. Not a lot to do but it was fine for an evening.

Really good location right in the centre, lovely warm room and good shower, three separate beds so great for families with older children. Shower could have been more powerful and the communal access to all room keys felt a bit off putting. Lovely staff and nice and clean.

Lovely room with huge bed and big TV. Great shower too. No complaints. Would definitely use again.

Radiator didn’t work in bathroom and noisy

Clean and well located spot in Lancaster, more suited to business travel or cheaper budgets - not a room to spend time in, but handy access to the city

Friendly and helpful staff, nice pool and sauna.

Staff does not exist, everything is by phone, check in getting your key from a key box, check out letting the key on a key box. No humans around, nor reception, nothing. Rooms are very standard with two big disappointing issues: first, not elevator so stairs; second, rooms on the second floor, as the one we occupied, have an unbearable hot temperature and no air conditionning. WIthout exageration, with 20º centigrades outdoors, temperature in the room was not lower than 30º in mid June, and only a small table fan to go on. Really unacceptable. If you are thinking in going on summer, just discard the idea of staying here.

The room was nice, spacious, and the bed was very comfortable. My only complaint is that my room was very noisy because it overlooked a main road in Lancaster.

Large spacious room(we had 3 single beds) with good size bathroom. Clean, tidy and neat. Just off the main road. No noise disruption. 2 things. Keys to rooms are available to all who stay there, as the key box stores keys for all the room. Room had a velux window with no blind. So room was bright quiet early.

Good location for us to visit and explore Lancaster. Very clean safe and friendly staff.

Comfortable, very centrally located, very nice stay

Romslig, rent og praktisk. Alt i gangavstand fra hotellet. Anbefales!

🙂Perfect location, good size room, comfy beds. 🙁 We stayed there for 3 nights and our room was not cleaned, not even once. Finally, we had to empty the bins ourselves. Definetely not value for money.

Rooms were nice and tidy

Comfortable and clean enough, but in room 6 the noise from the traffic was horrendous, no let up for the 2 nights we stayed... it has secondary double glazing due to the old sash windows, it could do with being replaced... would stay again but would ask for a room round the back. Excellent location for the train station, the pubs, restaurants and shops.

Didn't have breakfast. The 24 hour check in desk was a box at the back of the hotel. There was no one on site to deal with issues most of the time. The room was really nice and warm and a heated towel rail in the bathroom was great. The shower would not get hot enough for me and could not be fixed another room was offered on the last morning. Most people would find the shower usable, as I did eventually with the room being so warm.

Really great location and really comfortable room.

The hotel was close to the station and convenient for town.

Self check in worked well. Excellent location for station and town. Comfortable room. Steep stairs, no lift. Road quite noisy but the secondary glazing kept out most of it