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It wasn’t good at all, second day I went outside to meet a friend and gave the key back so I won’t lost it. When I came back and asked for the keys, she said we thought you have left already. I said I have booking for one more day. She already booked someone in my room their. What a night mare

This property has earned my views for providing chilled drinks and water during a heat wave. My room was spacious and very clean. I had stylish bedding and the bed was very comfortable A big shout out to the staff for being responsive, pleasant and kind

Don’t look at the pictures as this isn’t the place as they take you off to another hotel

We stayed for 7hrs because we have an early flight. It had parking, clean shower, big room, comfy bed, and

Good items: more spacious rooms than others we stayed at in London; very good private parking area; bathroom was well renovated; 10 minute drive to Heathrow; Things to know: no elevator (older building with 2 floors); no air conditioning, and it was fairly warm so we left the window open (street was quiet and not a problem with noise over night); “breakfast” was very basic with only instant coffee available, packaged snacks and breakfast cereal, so we waited and had breakfast at Heathrow; we felt the bedding was clean but both wondered since it didn’t have the “crisp white” look of other hotels. We were charged a 20 pound deposit for the keys, which was returned when we checked out. Additional rules: no food or drinks in the room, shoes not to be worn in the rooms, which was a little odd. We were under the impression the place was being renovated and has the potential to be very nice. It was in a residential area & required a drive to find decent restaurants.