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A great hotel with lovely decor, somebody has a special design flair. Balcony room well worth the upgrade cost with the sea views. Only slight downside was parking uncertainty, but seems to apply generally in Whitstable.

A fantastic stay as a family with the most warm and friendly staff that actively engaged with the children. The room was above our expectations and we all had a lovely, comfortable and peaceful sleep

Great location, quiet. Parking available. Comfy room, great breakfast and friendly staff.

Check-in was fine, but the parking situation is horrid! The hotel is a beautiful old seafront hotel which has been nicely updated. The dinner in the dining room was delicious as was the breakfast buffet. My room was well appointed and had all the luxuries that one would want. They did not have a conversion plug for an American iPhone, but the lady in reception was kind enough to charge my phone for me whilst I ate. Another nice feature was my petite balcony.but sadly, all paled to the lack of parking.

Friendly efficient staff throughout & a superb Hotel & location, our favourite go to place to enjoy & relax.

Lovely hotel on the beach in November. Blustery westher but lovely bar and dining room. Food was tsdty and the oysters were a great price. Service was very good. Free parking behind hotel.

Was rather nice property. Little pricey but was good!

Great location. Enjoyable stay

We got checked in and the reception staff were very helpful and friendly. We upgraded our room and it was beautiful. We thoroughly enjoyed our stay.

We had a room with a balcony and views across the sea,and our room had binoculars, for looking at the fishing boats as they passed,comfy bed,big shower great bathroom,lovely big breakfast,tv turned off sometimes and wouldn't change station from remote sometimes, maybe bad reception Free Internet worked fine

Well located, very helpful staff, short walk to town, on the beach

Enjoying stay

Very nice seaside hotel, with really nice bathroom and excellent breakfast. Staff all great too.

Does exactly what it says on the tin. On the seafront, 5 mins walk to the centre of town. Certain rooms have both sea views and a north facing balcony big enough to sit out on. Rooms on the small side but cosy and comfortable with a good shower. Good wi-fi. Friendly staff. Good breakfasts. Small first-come-first-served-after-1pm car park for guests, otherwise nearby municipal car parks of varying hourly charges (see Parkopedia). Nice hotel bar with a resident pianist when we arrived (a Sunday afternoon) and the restaurant was serving oysters. Highly recommended, good VFM.

Very clean and warm room. Excellent quality breakfast.

We have stayed here a fair bit. It’s always clean and comfortable. We like the location too. Staff are always friendly and the breakfast is nice.

Nice hotel right on the sea front breakfast was very good and would definitely stay again

Very good greating when i walked on. Directed to receptionist who was very helpful. Car park behind hotel and small but had a lot of cars in it. Instructions to find it much more difficult than the drive to it. Lovely food, dinner and breakfast, and only woke once in the night. Overall: excellent. Thank you.

Great setting overlooking the sea. We had a Deluxe Double room with balcony which was great - weather warmer than expected so we did sit out on occasion. Not a lot of hanging space in our room with wardrobe and fridge/kettle/hairdryer in second half of cupboard, hence 4 stars. Maybe a few hooks by the door would have helped for outdoor clothes. All in all though the atmosphere was great and the room was lovely. Front desk extremely helpful and warm welcome. Dinner in the evening was great with good service. Get there early for the best parking spots!

Really friendly, helpful staff. Room was small but did what i needed so no issues. Room was lovely and clean along with the bathroom. Decent rain fall shower which was nice. Great location if you wanted a walk up the beach front etc. Good breakfast again with happy, friendly staff. Stayed for business but would be happy to go back for a few nights with the family.