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Lovely stay. Very friendly and helpful staff

Lovely location , good food , top class staff

Staff were lovely and price was very fair. Room very small but we got what we paid for

Very welcoming staff and a great location

Lovely hotel in a nice location loved the room we stayed in and abreast breakfast would stay there again

Their breakfast starts at 8am which is a bit late if you’re travelling for business. They kept a bowl of granola, milk and fruit in the fridge which could make up for the breakfast however the fruits where mouldy. :( They are generous with the complementary morning drinks in the room but when i am about to use the teaspoon it’s dirty. Not sure if the housekeeping managed to replace it from the previous guest. :( another disappointment. In the middle of the night, I kept waking up by the toilet pipes, i think one of the rooms was flushing the toilet and everytime it filled back up, the noise was too loud. On the positive note, the hotel is full of character. The area is quiet.

Excellent hotel, staff very friendly. Lovely lake nearby to walk around.

Lovely place in a beautiful setting. Loved everything about it. Can’t wait to return

Very nice country hotel in an amazing location.

It’s a 3star hotel, reasonably priced, pleasant bar area, really friendly helpful staff. Basic cottage accommodation on site, but clean and comfortable enough for a one night Alton Towers trip. Good tea & coffee provision in room and full English in the morning was delicious. We enjoyed our stay, it did what we wanted it to.

Friendly staff. It is a great location next to the resevoir and woods with plenty of space to explore

Staff were very friendly and helpful and food both in evening and breakfast was good. Location was also very nice. However, the room we were given was the worst i have stayed in for years. Very old and poor decor with very dated bathroom that even my Nan would class as dated with no shower which is listed on room amenities. Stained carpet, uncomfortable but clean bed, all furniture was very dated and not in a good or antique way more like stuff that has been thrown out by others. General feeling once you move past the bar / lobby area is that hotel is very dated and very poorly maintained. I travel a lot and did feel the room was not worth the £105 paid - more like a £40 room. If we had booked for more than one evening I would have had a problem and would be asking for a better room or my money back.

We stayed in cottage 2. Overall it was ok. The bathroom though needed a makeover. Also above was cottage 3 a d it was very noisy with people walking around and talking. The floorboards creaked constantly. We would’ve preferred that cottage as we stayed m-f but the cottage 3 had change overs everyday which made things annoying, especially with 2 children. The food was ok but very basic no steaks just gammon but tasty would’ve like to see more on the menu. The breakfasts were hit and miss. Depends on the chef.

What a beautiful location. We stayed here as they had family rooms that slept 5 and it was only 25 minutes from Alton Towers. Breakfast was included in our stay, it was delicious and a there was something for everyone. All staff were friendly and helpful, the room was spacious and well thought out with some useful additions such as a portable fan, plenty of tea/coffe/hot chocolate and biscuits, lots of shampoo and bodywash etc.... We will definitely be back to stay and explore the local area

Good venue helpful staff Taxi available on request to the wedding venue key provided for our late return

Our twin room was a bit small. Ok that's it for winges. The hotel is in an amazing area. The food was excellent, the staff superb. Overall twas an excellent experience. One which we will definitely repeat when back in that area.

Beautiful hotel all rooms thyme mine was number 2 beach .food excellent. Fantastic views .was there for nearby family wedding staff couldnt do enough for you wish we had stayed two night very picturess will return and the near by lake was amazing.

A lovely place to stay. Lots of outdoor space to eat and drink very near Rudyard Lake. We stayed overnight for a wedding reception nearby very friendly, reasonably priced, clean and comfortable. Refurbished. I would come back and stay again

Lovely, friendly staff and a beautiful position on Rudyard lake. Bathroom was quite new and in good condition but some areas a little tired and needs a spruce up. Can’t fault the service though and breakfast was AMAZING!

Stay was good, staff very helpful and friendly. Hotel in general ie bedroom was a little tired and in need of some tlc. Bar/dining room was nice and clean in and it’s located in a beautiful part of the country.