ハル ハンバー ビュー ホテル、BW シグネチャ コレクション

レセプションのフレンドリーな対応は気持ちよかったです。

Very tired hotel. Room was musky and not that clean

Spend it elsewhere, didnt care about the community, I'll leave at that. Do your research.

Business trip 2 nights - dark rooms , poor shower ,limited menu , card machines don’t work .Friendly staff bar area ok

We stayed over for a night on a motorcycle trip. The hotel was perfect for our stay with beautiful views of the Humber from an open terrace at the back of the hotel. The room was nice and quiet with only the rabbits as neighbours. The bed was great too ensuring a good slumber near the Humber!

The hotel reception and bar area is lovely with beautiful views of Humber Bridge, but the rooms are poorly ventilated, no aircon or power sockets by the bed and are in need of a facelift. Aside from that a good bar with terrace, and breakfast are nice!

After driving 3 hours to get to the hotel. I couldn't even get a soft drink from the hotel bar. Room very old and tired.

Was as expected, good, exactly as needed, very good location for my requirements

Great location but rooms are very dated and worn out, holes in room carpets. Rooms clearly not fully cleaned, huge spider in a large web, obviously been there for a while.

Friendly well run hotel with excellent staff. Couldn’t have been more helpful or friendly

Room was tired with holes in carpet, and damaged bathroom panels. Room to hot with no way to switch radiation off. Receptionist wouldn't provide a Vat invoice and didn't want to accept payment for parking stating I would have to get a ticket

We had two rooms , my sister in one and myself and my daughter in the other. Our room was clean and comfortable, my sister's room appeared to be the same on arrival but later on in the evening when she opened a cupboard underneath the hospitality tray she found two half eaten pizza 's in boxes and mouldy garlic bread. She reported it next morning and the receptionist took note and was mortified to hear of it. However on returning from our day out they were still there so she took them down to the reception where another receptionist was mortified as well. She gave us all some tokens for a free drink that evening. We did enjoy our stay apart from that, the breakfast was very good , staff were very friendly and helpful, everywhere else was spotless.

Said parking was free on website. Had to pay £5 pounds to park. Not good.

So a mixed review. Pros.. quiet, good gym, comfy bed, only 20 mins from Hull brewers fayre down the road. I got the room for a reasonable price. Manager covering hotel was pleasant. Rabbits running about in garden behind. Plenty of car parking but i believe you usually have to pay for it. Cons... looks run down. Rooms not cleaned. Gym notice saying last cleaned in november, air con didn't work, no hot water in first room given and curtain rail on floor. 2nd room dusty, light bulb missing and shampoo dispenser didn't work. Told staff about issues but not rectified when asked. Was asked to wait 2 see if water warmed up by 6. Wasn't happy so received a new room which was nicer but still not great apart from bed. Room was partially service ie bed made but towels not repalced, dirty glasses and cups not removed and extras not topped up. Mirror broke. I just feel the hotel was going through a lack of leadership or staff. Kitchen staff called in sock etc I believe it was being done up as one floor was blocked off.

Excellent location and staff very good

Good steady hotel. Decent food good beer great staff. Recommended.

Comfortable hotel good service from staff but was overcharged by £20 The guy on reception did not have the authority to sort it out was going to inform his manager but as of yet have not had a refund

Great view of the estuary and plenty of outside space. Generous inside too. Staff brought us all we needed. Breakfast buffet had everything you could desire.

Staff friendly, helpful and focused on customer satisfaction

unclean, bed was broke so had to shove a pillow so it was uneven , dirty tissues in the room, bugs all over the place