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場所がよい

隣の部屋の物音がよく聞こえる。周辺の環境があまりよくない。 くせの強い英語のスタッフが多く、英会話が得意でない私にはほとんど会話にならなかった。英語が得意でないツーリストに配慮が欠けている。

小さい一人用のソファの座る部分がすぐにずれてしまい、きわめて座りにくかった

ロンドンの中では、値段は安いのに立地が良く、十分なキッチンなどが付いており快適なロンドン観光が楽しめます。

駅や公園、飲食街も近く良いエリアにある。美しい通りと外観。スタッフは良い感じ。有料洗濯機があり便利。エレベーターがひとつしかなく階段もわかりづらい。迷路のようなホテル。部屋は広く地下でも日が入るよう工夫はされているが窓をあけるとプライバシーはない。チェックアウト後の荷物預かりが有料。

画像の部屋よりも狭かった、何より窓を開けても風通しが悪くすごく暑かった

Great

Room was dirty. Paint coming off the walls. They checked us out the night before we were due to leave so our keycard didn’t work when we came back at 10pm. Cockroaches in the bathroom

Not too bad for the money. A little run down, needs some maintenance. But the reason that would stop me staying again was the heat! It was a very warm day/night that I stayed, but on entrance the lobby was lovely and cool as it had air conditioning. The remainder of the hotel did not! It was 37 degrees in my room! With only a pedestal fan in there that didn’t work!

All ok- once we were at the correct hotel. I’d been notified we’d had a change of venue. Went to the new hotel to be told we were actually at the original. Added half an hour to our tight schedule which was frustrating

The accommodations were basic, but solid. I didn’t need much but noticed the microwave didn’t work, the shower door didn’t close easily and the pillows were flat and uncomfortable. I’d stay again, for that price, but travel with my own pillow

Location good, with a useful kitchen

Pros: This hotel is in a great location, walkable to Paddington station (UBER will not pick you because the ride is about 6 pounds). The staff was helpful and pleasant. My room was on the fourth floor facing the street. It was roomy and comfortable with a kitchen (stocked with cookware, plates and utensils). I was able to make breakfast or dine in. There was a large wardrobe with an iron and tabletop ironing board. The laundry room was on the third floor. The best part about my stay is that the cleaning staff did not disturb you unless you requested for the room to be cleaned. Cons: There is no air conditioning only a fan. It was very hot on some days and nights. I could open the window but there was no mesh to keep the bugs out. Under the bed needed cleaning. If they installed air conditioning, I would stay there again.

Room too hot, no aircon and no fan provided. Window would not stay open, kept closing had to prop open with a toaster to allow ventilation into the room which then invited a pigeon into the room.

C'et la 5ème fois que j'y suis allé, c'est tout dire

I stayed here for one night (thankfully) last weekend. I was sent an email less than a week before I was to travel explaining that I have been moved to a sister hotel. I was supposed to be staying with family in the apartments and they weren’t moved? So I had to walk an extra 15 minutes with heavy bags in the pouring rain only to be told they were fully booked (The excuse was that the Exec Apartments were closing down but have managed to start back up again?) and they sent me back to the apartments where I walked back in the heavy rain and eventually got checked in, soaked from head to foot. Nightmare start. I booked this as the accommodation location near the underground and parks for convenience, but the room's condition was utterly unacceptable. I was put in a basement apartment, which the cleanliness was way below average, dirty blinds the toilet seat was broken and there was litter in the courtyard and a rat poison box for me to look onto. Then after an uncomfortable night on a terrible mattress I found out that the tube runs underneath my room so I was woken at 6am with constant trains thundering underneath. This cost me £231.20 through Hotels.com, who aren't interested in my complaint. I recommend that you do not stay here at all. The entire customer experience coupled with the awful accommodation ruined my weekend with family.

Great location and wonderful staff!

You get what you pay for but I was treated with hospitality and respect would use again.

I just got back from my trip yesterday and after several reviews both good and bad I still decided to book here. Overall, the hotel was just okay. You get what you pay for. It was clean and easy to check in/access, the location was great literally 2min walk to Hyde Park,bus tour stops, city bus stops and a few little cafes for meals. The rooms are small but not as bad as I was expecting from the other reviews I read, the room was pretty spacious in my opinion which was great! My cons however were the room has no air conditioning and it gets' very stuffy/hot at night which was pretty uncomfortable for my husband and I. They provide an electric fan but even that didn't fully help. The shower was tiny, maybe the smallest we've ever used, we made it work but definitely made the experience difficult when it would get so warm at nights and wanna freshen up 1-2x a day. Our water pressure in the shower was also very low and made showers longer. We wish they provided a little more body wash and shampoo we ran through ours in about 2 of the 3 days. Bring or buy your own if possible. The bed was pretty stiff but not unbearable, we were okay with that since we were there a short time. Out of 10 I'd give the hotel about a 6, it was clean and they also provide luggage storage for 10pounds.

It's a very clean hotel; however, during booking, they should let us know the room's position. For example, my room was underground., IImagine that's insane for such an amount of money; an underground space with no view and no air feels cramped. Okay, but let the customer know where they are reserving during the booking process.