ル・プティ・シャトー & ウィリアム・デ・パーシー

Decor was lovely, room was nice (if not boiling hot) but the food was shocking. Handed an evening sunday roast and burger menu after having made a reservation in the afternoon. No sunday roasts or any buns/bread left, none of the starters we ordered were available, no hand cut chips... not sure why they took reservations. Very disappointing, unfortunately wouldnt recommended for this reason

Clean warm rooms.

We had a fantastic stay at this quirky and beautiful hotel. Even though we had booked the petite double room it didn't disappoint. As hotel rooms go it wasn't small. Beautifully decorated with beautiful ornate furniture and very comfy bed. Tea , coffee and water replenished every day. The breakfast and food in the restaurant was excellent. Staff were excellent, lovely and friendly. We would definitely go back.

Easy check-in, staff were friendly and informative on arrival and our beautiful room was ready at 3pm.

Very friendly staff

Great service - staff were excellent.

The stay was for a family wedding which was fantastic. Amazing venue and so comfortable to stay at. Staff were fantastic nothing any bother. Food was excellent. We loved our stay thank you so much.

Friendly staff, good quality toiletries and the best tea tray in the room

The whole place is stunning. Wedding day they really looked after everything from start to finish.

Fabulous location

The food in restaurant and staff were great and the place lovely, I think our room was a little tired and could do with a revamp but we had a lovely stay

Charming historical place. Nicely done up. Food in restaurant excelllent. Had a lovely time relaxing and eating.

Lovely stay and would highly recommend. Professional and friendly staff and lovely cocktails and dinner. Will definitely come back. The bedroom was amazing and the bath - to die for!

To explain what happened was the following which the manager of the night shift was aware of was the following. We had checked in mid day to drop the bags in the hotel room to find we had not been provided toilet paper ,which was quickly solved when I spoke to the front desk , after this we went down to enjoy the wedding as normal. When we finished the night we went back to the room to find the shower not working (Temperature would not change from cold) and the room full of harvest flies and insects . This was due to the room windows all being left open , we then mentioned this to the night shift manager who moved us to room 23 to which the insect situation was exactly the same but the shower was working. As this was at 1 am in the morning and no other room was available we had no choice to accept this. We are not happy that we have paid £197.19 for a single night to barely have a good nights stay. I emailed the manager and have been ignored so this review is the next step.

Great

Its a beautiful place to stay, we were at a family wedding absolutely perfect, gardens were gorgous sun was shining... Rooms are very unique beautiful, breakfast was lovely, staff so helpful...great place to stay !!!

Great stay, thoroughly enjoyed it. Lovely property, warm welcome, charming staff, tasty food.

We visited for a wedding in the adjoining Le petite chateau and had a wonderful day. All of the staff were polite, helpful and service was excellent. The wedding food and the breakfast were both delicious. Our room was a good size with a lovely walk in rainfall shower. My only slight disappointment was that the room was very dark despite 2 windows because they both faced onto a wall. It didn’t really matter to us because we literally only slept in it but I’d be unhappy if we were staying a few nights. Definitely recommend.

It was amazing just one little blip and that was the room was too warm and not easy to open window but the room was fab!!!

We had an amazing anniversary stay at this beautiful, charming hotel. We were greeted by welcoming, friendly staff upon arrival, and check in was quick and easy. Our room was immaculate and impressively decorated. The bed was very comfortable, but the stand out feature was the tin bath - a real showstopper. I would highly recommend this hotel for a romantic night away.