マーブル アパートメンツ トゥーティング ブロードウェイ

The place was filthy dirty. It had garbage bags on the windows. Cobwebs all over, kitchen was a total disaster. Kitchenware was dirty. I would give this place negative stars out of 5.

I had no communication prior to my stay. The address was wrong. Whilst outside property address advertised receieved a phone call demanding £250 for key, the property was 2 doors away and still being cleaned at 3pm, even though you could check in at 2pm. I did not have the money for key, thought it was a scam. Contacted expedia who advised it was ok to send money through link provided not a scam. I had to make the decision not to stay as money i had was for my stay, so didnt have enough. Awful experience, still trying to resolve with expedia. No one should find out once travelled they have to find £250 for a key deposit, if id known before i could of cancelled. Terrible customer service all round.

We never stayed. Someone else was in the apartment when we arrived and all attempts to contact the owner failed as the phone number was switched off

Stayed here for one week. The train and bus are just around the corner. Plenty of shops and restaurants. Heating in the apartment was very hot and needed to be turned off. Beds comfortable and layout fine. Bathroom not very safe the shower over bath was very tricky there are no grab rails and you need to be very flexible and steady getting in and out especially as you end up with water on the floor. Free wifi very good. Free parking does not exist. Nor does luggage storage despite speaking with the manager regarding this and being assurred it was fine. Only to be told that we could not leave luggage (we had a late flight) this necessitated a big change of plans and after the cost of leaving our luggage at Heathrow for the day we could have just booked an extra night. It was a disappointing end to an otherwise great holiday. Moral is don't believe in all the accomadation and booking site tell you.

Disturbing , poor communication on deposit arrangement, no shampoo, bathing gel.