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Staff were superb, warm welcome, excellent evening meal and breakfast. Room was perfect for us, thanks

Room was spotless very impressed had extras we did not expect. Staff extremely helpful. Had a slight hiccup with a family festival meal order but that was sorted out with efficiency and speed. Would definitely come back for our next trip to family

Great stay

All staff well mannered and polite happy with food and service all in all very good and enjoyable

Clean room and really friendly, hospitable staff

Building has lots of character and well maintained rooms.

Such a stunning g historic building . Delicious supper & friendly professional staff

Room decoration is super. Bed is so comfy. Restaurant foods are excellent. Only down is that entry is very narrow to get into the property.

The room itself was a normal hotel room, when first viewed, until the smell of disinfectant hit your nose and never left until Later on in the evening after struggling to open the old sash window,which was behind a peice of furniture with the mirror and kettle on it. Taking a shower was fun, it was an old fashioned multi trick shower which came at you from all sides. One of the sliding shower doors did not come together, you had to get soaked just to get a normal shower setting. Breakfast was good, but did not have cooked breakfast, one of the other residents came in with her dog to breakfast and the dog was fed some breakfast with one of the normal dinning plates. The door locks are the American type of lock, which I had trouble with particularly as the hall light outside my room was less than good. The receptionist seemed less than pleased having to come and help me with locking my door. I would not have stayed and gone elsewhere if I had not been tired from driving all day. While it is a historic old building, it really needs an Injection of cash to make it great again.

Fantastic character of property which is grade 1 listed. Staff could not have been more helpful. Put a comment on the initial review about a mini fridge would be useful and one was there the next time we got back to our enormous bedroom. Because of the grade 1 listing the en suite was in the corner of the room with no window which meant the light and extractor fan had to go on every time.

Fantastic staff Lovely food Especially noteworthy breakfasts

Very old manor ,food and staff where excellent building was a bit uneven which you would expect but overall would thoroughly recommend to anybody that likes walks and visits to the lakes.

Extremely welcoming and genuine staff who really made me feel at home.

Excellent experience, very hospitable staff and we were made to feel very welcome. Dog friendly establishment with big grounds to walk.

Beautiful location but sadly let down by cleanliness in the bathroom: hair & bits of dog biscuit on the floor near the loo. The room was stunning but tired, ripped / warn / tired room interior. Milk off we believe for breakfast no 1. Lovely staff but using a custom outside corridor as a staff smoking / chill out area was less than ideal. Plus’s points; Beautiful location, electric car charging, breakfast was generally very tasty, friend staff.

A very comfortable hotel with very friendly staff and an excellent restaurant. Thoroughly recommendable.

Hotel full of character, food was very good, excellent sunday roast and breakfast, and the staff were very efficient and friendly. Our room (Smeaton) was in the old section of the hotel, accessed by a narrow spiral stone staircase, with a low oak beam splitting the room in two, unfortunately poor weather meant rain and wind hitting the not so insulated roof was very noisy and made the room cold. We would stay again but in a different room!

Huge and stunning rooms Excellent service

Hall is looking tired on the outside with visable broken and boarded up windows at the very top. Room was dated, we stayed in the Munro studio, no windows that open and looks directly onto the back entrance so needed to keep blinds down otherwise people could see straight in as this is a ground floor room. Opposite kitchen so could smell the cooking. What made this stay was the lovely staff and evening meals were great

Beautiful traditional rooms. Great decor. Very friendly staff and excellent food.