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All staff members were brilliant! Room was amazing! Did have an issue with heating and they addressed this issue the best they could. It’s a beautiful place and will return.

Great attentive staff and a wonderful hotel. The breakfast and dinner were excellent and the bar had a wide choice including local beers.

Wonderful atmosphere

The hotel has so much history and the church across the road is beautiful. The rooms were warm, immaculate and the medieval stairs are a must. Food was all homemade and the breakfast was plentyful. Will definitely stay there again when I'm in the area.

Very friendly staff, nothing was too much for them.

Delightful

Great hotel

Staff were superb, warm welcome, excellent evening meal and breakfast. Room was perfect for us, thanks

Room was spotless very impressed had extras we did not expect. Staff extremely helpful. Had a slight hiccup with a family festival meal order but that was sorted out with efficiency and speed. Would definitely come back for our next trip to family

Great stay

All staff well mannered and polite happy with food and service all in all very good and enjoyable

Clean room and really friendly, hospitable staff

Building has lots of character and well maintained rooms.

Such a stunning g historic building . Delicious supper & friendly professional staff

Room decoration is super. Bed is so comfy. Restaurant foods are excellent. Only down is that entry is very narrow to get into the property.

The room itself was a normal hotel room, when first viewed, until the smell of disinfectant hit your nose and never left until Later on in the evening after struggling to open the old sash window,which was behind a peice of furniture with the mirror and kettle on it. Taking a shower was fun, it was an old fashioned multi trick shower which came at you from all sides. One of the sliding shower doors did not come together, you had to get soaked just to get a normal shower setting. Breakfast was good, but did not have cooked breakfast, one of the other residents came in with her dog to breakfast and the dog was fed some breakfast with one of the normal dinning plates. The door locks are the American type of lock, which I had trouble with particularly as the hall light outside my room was less than good. The receptionist seemed less than pleased having to come and help me with locking my door. I would not have stayed and gone elsewhere if I had not been tired from driving all day. While it is a historic old building, it really needs an Injection of cash to make it great again.

Fantastic character of property which is grade 1 listed. Staff could not have been more helpful. Put a comment on the initial review about a mini fridge would be useful and one was there the next time we got back to our enormous bedroom. Because of the grade 1 listing the en suite was in the corner of the room with no window which meant the light and extractor fan had to go on every time.

Fantastic staff Lovely food Especially noteworthy breakfasts

Very old manor ,food and staff where excellent building was a bit uneven which you would expect but overall would thoroughly recommend to anybody that likes walks and visits to the lakes.

Extremely welcoming and genuine staff who really made me feel at home.