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From the initial homely welcome upon arrival to our leaving everything was truly 5 star in the very relaxed, informal but professional service we received. Brilliant! it takes a lot of care and attention to the way informality is served but this hotel has got it just right. A perfect break, Sunday dinner is spectacular, peaceful nights sleep in our four poster and a luxury shower exceeded our expectations and 'we'll be back' best wishes to all and thank you for a very relaxing stay.

The owners were amazing; very attentive. Harley the dog is gorgeous. The evening meal was excellent quality and very good value considering the amount of food. Our room (Copeland) was massive and a good price. The jacuzzi bath was great, the bed was huge and comfortable. Could have benefited from a tiny bit of TLC, e.g. bathroom door wouldn't stay fully closed and the tops of the tall windows needed a slight clean. Overall it was still 5 stars and we would stay there again.

Returning to this historic hotel for a third visit was just as enjoyable as ever. Although my room was smaller this time, it was still beautifully maintained and very comfortable. I was especially grateful to be allowed an early check-in at no extra cost, which made my trip even more relaxing. The food remains outstanding, and the staff continue to provide a genuinely warm, friendly, and helpful service throughout. I was in Whitehaven for an event over the early May bank holiday weekend, but truthfully, the chance to stay here again was a big part of the reason for my visit. A consistently excellent experience - I wouldn’t hesitate to return again.