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Great place and spacious room.

Extremely disappointing stay at North Devon Resort. Check-in was delayed by over an hour with very little communication or apology, and we were told this was because the rooms were still being cleaned. That made the condition of the room even more shocking when we finally got in. The room was filthy. There were dead flies on the bedding, squashed flies all over the walls, and moth eggs around the inside of the windows that clearly hadn’t been dealt with. The shower room was in a poor and potentially unsafe condition – the shower was temperamental, the shower door was hanging off, and there were exposed screws in the children’s room, which was a serious safety concern. The rest of the site wasn’t any better. There was rubbish scattered around, and the whole resort felt dirty and poorly maintained. Trying to contact anyone during our stay was almost impossible, and the whole place felt severely understaffed. It gave the impression of being run on a shoestring budget, with very young, inexperienced staff left to manage without the support they needed. It’s such a shame because the resort has so much potential, but the lack of cleanliness, maintenance and customer service completely let it down. We were very relieved that we’d only booked one night. Unfortunately, we wouldn’t return or recommend it in its current state.

我们的入住时间是4点 但我们5点多才拿到钥匙 我们很累 我们不得不等很久 房间的窗户都是蚊子和灰尘 没有吹风机 没有厕纸 没有纸巾 没有洗涤用品 我们只住两天 所以我们忍了 洗澡的水超级小 感觉不好

We booked this last minute and, given the price, I wasn’t expecting much—but I was genuinely surprised at how great our stay turned out to be. The accommodation had everything we needed, and the very good WiFi included in the price was a big bonus. The onsite restaurant served delicious, reasonably priced food, which made our stay even more enjoyable. I also have to mention the staff, who were incredibly friendly and helpful throughout. If we ever return to the area, we would definitely stay here again.

Near faultless but non evening entertainment lovely place staff ace plus food wow!

The room was comfortable and well equipped. The rest of the resort is old and shabby. We received no instructions on arrival for any pool times, check out times and dog areas.

Room was adequate. Little soulless and quite stark but passable for me travelling alone. Small things such as no towel racks in bathroom were irritating

The holiday was amzazing, the rooms could do with a re-vamp. We could see loads of work going on. Definitely on our to come back list.

Accommodation was very good as was the bar and entertainment. The restaurant food was amazing. Staff were helpful, engaging and polite.

We never even got to check in. We checked in online before 6p. We arrived at 7:10p, (after 6pm) and they did not have record of our checkin time. The way that they do their "LATE" checkin is that they pass it off to the owner of a local resturaunt and they handle it. They were not notified and had no record of our time, very confusing. We left after waiting an hour to go find a different place to stay. We would like to be refunded since we never were even given a room to stay.

We chose this property because it had family rooms and ample parking for our vehicle while we hiked the Coastal Path for a few days. However, we felt that we were staying in a college dorm, with a dance party next door. Also, it's a mile up a steep hill from the quay. The staff were very helpful with logistics and sorting out a snafu with our left luggage. It all worked out, so I give it three stars.

very clean & tidy apartment, mattresses comfortable but disappointed with very flat pillows & only one each & NO toiletries or soaps of any sort, only half a toilet roll also. Staff helpful with a problem though. Bar & soft play is great. Didn’t have time to use the swimming pool but looked good. Didn’t end up eating there either cause we were too late. They don’t serve breakfast, which found odd. No entertainment in the may half term either.

Lovely stay and very clean

Stayed for one night to try out and it was amazing

Very nice and friendly staff. Only stayed for a night but comfortable beds and accommodation