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Oaklands is on the outskirts of the centre of Chester. Bus stops are close by but it's also a nice walk (25mins or so) to the start of the city walls. Parking is available both at the front and rear with plenty of spaces and no extra charge. The staff were very welcoming and friendly and the room was comfortable, clean and quiet. An enjoyable short stay to explore Chester.

I booked a dooble room and a family room with three single beds. Double room was ok, but the family room was also a double room. I complained at reception and showed her our booking. Although the staff at recption were helpful the manager was not. She tried to deflect the situation by saying we checked in late. There was no time limit to check in on my phone. Its the fourth time we had stayed there and there was no issues about late check in on all occasions. She said you can you use the sofa as it doubles as a single bed, but we had to make the bed ourselves. Luckily one of my friends couldn't make the trip otherwise he wouldnt of had a bed to himself

A great place to stay. Great room. Plenty of space. Food in the hotel was good quality and very reasonably priced. We used this as a base for travel into Liverpool.

Staff are nice and the room was okay. Sadly, my experience the hotel was full of workmen who lock themselves out drunk in the middle of the night, shouting and talking to their mates like they’re on holiday. Awful breakfast deep-fried mushrooms and an obliterated microwave scrambled egg. Won’t be going back there again.

Staff good and amenable. Good facilities although perhaps a touch tired. Ran out of cask ales on Saturday afternoon.

Good location - staff friendly and helpful - room lightening very dull to read anything only bathroom light bright - no lifts only stairs - beds were small I was frightened to turn over incase I fell out of bed - seems an old building g needs a refurb to modernise it - windows didn’t open to stay open enough to get signing and radiators in a timer room very warm- otherwise it served the purpose glad we only stayed 1 night

The check-in staff was fantastic. She ensured we were welcome and checked in efficiently. The room was clean if small and too hot. Clean towels were available and discounts available through the blue light card. Enough condiments for two cuppas would have been welcomed, and maybe a biscuit. Overall, the room served its purpose as we stayed one night for the Christmas market.

Stayed overnight room large & comfortable with everything you needed. Clean bedding & towels. Bonus of the large pub underneath. Value for money food & drink. Loved the large tvs showing all football games. Could do with security lights up the side when leaving in the dark ! Large car park straight on the main road. Thank you will stay again

Catered to our needs well. Addressed our concern promptly and fed us well and affordably.

Perfwct

Plenty of off street parking at no extra charge. A little out of town but only a 20 minute walk in to Chester centre or a £5 Uber. Co-op nearby for supplies. Room warm and clean. Perhaps a little more water pressure on the shower but still serviceable. Did not dine here but looked like usual pub grub on offer in any other Greene King outlet. Would certainly stay here again if back in Chester for the races or any other reason. Summing it up, a pleasurable, safe stay. Thank you team Oaklands

Overall, we liked the hotel, enjoyed our stay at the beautiful Chester. Will definitely recommend to our friends.

Initial room was flooded with leak in the bathroom from floor above. When I arrived at reception I stood for 5 mins before being acknowledged from bar staff. General cleanliness of tables, carpets, and who place was tired and old. When ordering food at the bar my first 4 choices were not available.

Room was spacious and quiet. Bed comfortable Good nights sleep. Easy parking. About a mile from centre of Chester.

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A basic room but clean and not too small. We were judging stopping off en route to somewhere else so it was perfect for our needs. Friendly staff

This is a pub with rooms and while loving football, I was initially concerned about the number of TVs in the pub area. Definitely a popular locals pub. However, the property is run very well, with a strict 11.30pm out policy. It was a Friday night and by 11pm there were only a few stragglers left who could have been staying. The rooms were very good value for money, clean and comfy beds. Our party had two rooms, all slept really well and we commented how quiet it was. Only thing to note from an accessibility point of view our rooms had showers over baths. Staff were friendly and polite. Thank you for a relaxing night ready for a uni tour on the Saturday.

Free parking Foods great Noce location

We had a lovely time, friendly, helpful staff, good location with a short walk into Chester but on the way I would recommend a stop in Hoole high street, I would stay here again

It was comfortable stay with excellent food served down stairs. Clean rooms and Bathroom. Bathed or had a shower 2 x a day. Brilliant feeling fresh all the time. Did my shopping and other business. A excellent place to stay being only 5 mins from the centre. King kabs great for travel to and from the hotel. My second stay at the hotel.