オークウッド ファーム ミューズ

Staff were friendly, room was good size for us and our two dogs, found the bed rather firm for us and was rather closer to the motorway than I realised you would have heard traffic all the time if the window was open but luckily there was a fan. The on site cafe was great. Pet friendly, lovely people and good food. Would stay there again for that reason.

Clean and spatious room, convenient location

Thoroughly enjoyed our stay lovely spacious room good location

Room was really nice, easy check in and out. Only issue was the tv or the remote provided didn’t work

Lovely place near to chester zoo, comfy bed and clean room,

Room wasn’t cleaned very well. Faulty hairdryer and key lock box. Once advised, the accommodation never acknowledged my email.

The property is nice and staff are friendlly. Room was not clean though. There was dust everywhere around the skirting and the floor was filthy black when we wiped a tissue over it both in bathroom and room itself. The parking spaces are not practical when all mews are parked in. It is very difficult to get cars in and out. The parking spots should be redone and widened and have some parking in the common area

Lovely good size room Very clean Friendly staff Good location

The property is in the middle of no where with very limited food option, the in house Cafe is closed on Monday. there was human hair on both beds, room 6 was very poorly equipped and lit, I specifically asked about Wifi availability and mobile signal strength as I would have to work from the room, both were awful and I had to work from the local McDonald's 15 min drive from the property. My booking was non refundable for a 3 day stay, We checked out two days earlier as I was unable to work. Extremely frustrating experience, Local staff were very friendly and did what they could had. Before arriving, calls to reception were going unanswered and a recorded message provided a mobile number to a Gentleman who was apparently was on holiday and rushed to end the call, I requested early access to the room or a lounge and he was kind enough to grant me my wish with the assurance of Internet availability that later turned out to be extremely slow and unworkable. All in all this booking turned out to be very unpleasant especially after a 5 hour drive from London overnight with a 10 year old child. When I checked out the following morning I expressed my frustration to the pleasant young lady in the office and informed her that I will leave a detailed review of the experience that we had and although the booking was non refundable, I will be requesting a refund. I later requested a refund which was swiftly declined with a poorly worded email from the owner which I will publish.

Fantastic location and easy to find. Great service that allowed late check in via key lock. Comfortable room with lots of electricity plug in points for charging phones, computers etc which is a pleasing change. Lovely large shower with powerful rain hail. Room was immaculately clean Excellent all around, definatly recommend and will use again

Appears to be needing an upfate lick of paint etc disappointed.

The property was a bit tired. Wall was dirty. Overall average.

Limited public transport

Modern property clean and accessible Staff very helpful Will use again

Very clean and comfortable. Great shower. Tea, coffee etc appreciated. Good hairdryer.

Very handy for motorway on our route southwest. Comfortable bed, tea/ coffee / milk supplied in room, also hairdryer. Good shower though found it difficult to get shampoo and body wash out of container on wall. Lovely towels. TV was not working. Room was spotlessly clean and comfortably warm. Recommend

Amazing place to stay. Lovely clean room, Quite, Clean and well presented. Communication from the hotel was fantastic :)

This is the dirtiest placed I have ever stayed in the bathroom needed a deep clean the shower trap was revolting looked like it had never been cleaned totally clogged up so water did not flow properly. There was dirt and mould all over the shower, base and glass potition The bed was disgusting, the stains on the mattress topper it needs to be thrown out, the pillows need throwing out no pillow protectors, the duvet had hairs all over it. Because we arrived late we just slept with our clothes on .

Beautiful place. Great value.

Just horrendous experience with late access as office not manned for check in, emergency phone number not answered, dusty room with cardboard towels, ridiculously noisy room as on main road and no soundproofing. Can hear other guests like they're in the same room. Heard upstairs person using the toilet, sneezing, speaking, TV sounds etc. Left after two hours as couldn't get hold of manager on emergency number or office number and couldn't tolerate the noise or the thought of a sleepless night. Ad stated pool, there's no pool. Blackout curtains don't fit the window so they're pointless and there's glass in the main room door and the bathroom door causing light to disturb you. Also bizarre loud clicking in the bathroom! Paid for two nights with no option of cancelling even our second night and no refunds forthcoming at all. Vile attitude from manager/owner.