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staff very friendly. accommodation nice and clean close to the shops no security emergency fone to call is not effective

This is not a hotel its student housing. It was terrible very noisy door bagings all evening it should not be on hotels.com its ran by students . Bring your own everything cups spoons coffee no kettle in room. Its just a bed and shower no tv it does have in room internet.

Good location. Clean room. Great price. Private bathroom. Kitchen available. Take your own cups, coffee etc. Don’t expect the toilet to flush. If there’s two of you, take a double duvet.

Horrible.. dirty.. found used soap on the floor in the shower..hair everywhere..room dirty needed vacumm. When toldthe girls frm reception we have been told that wil get done.. but coming back 6 hours layer stil the same.. l know we payed a small fee for.the acomodation there.. but a vacum a clean bed and shower is just basic...all this ruined my experience in Bath!!we had to stay the 2 nights as anywhere else was way to expensive to book on such short notice!but never again!!

IT is not a hotel but some rooms in a not very nice student dorm run by students. First, IT was impossible to contact them. We were supposed to let them know that we were coming after 10 pm, but neither we nor Hotels.com People’s could do IT (no response by phone or email). So we were going to that place not knowing if anyone was going to let us in. Then, they were trying to charge us again for the room we had already paid for. Third, the Accomodation itself. Trash on the corridor floors, dirty and smelly carpet in the room, no toilet paper, just one towel (we booked for two people). And of course no shampoo or shower gel.