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Clean rooms and friendly staff

Didn't eat or drink there, unfortunately, but was impressed by staff - they were personable and keen to help. Plenty of visible parking space - criminals would not be able to act in secret, so it felt safe. Room was comfortable and spacious, air conditioning worked well to cool or warm to the right temperature.

Good location, room was clean and well equiped. Could not find a hairdryer. Would stay again if in the area.

The staff was very polite and helpful, the bed was very comfy

Lovely room, great shower, TV was ok, great location and best of all it has a car park !

Clean room, nice staff didn't go to the bar or had breakfast

I'm sad to offer this hotel is very tired; my room was not cleaned well and the bathroom was similarly dirty. Very few staff available and this meant very slow service. Restaurant choices limited.

I nearly cancelled my stay after reading the reviews but I found them totally unfounded My room was large had a comfy chair a desk would of been nice but bedside table moved so utilised that Adequate choice of dinner choices friendly bar/wait staff Check in was quick staff very polite provided extra tea bags when requested Would definately stay again when overnighting for business as a woman single traveller I felt very safe

Clean room, easy access and

Our first room was dirty the next 3 we were shown were not much better we eventually settled on one which was the best of a bad lot. It was far from the executive suite we had booked basic room cheaply furnished carpet not clean no rainfall shower or pillow menu as advertised. Complaining fell on deaf ears. Complained twice to Expedia was promised a response to date have heard nothing…..

i never used the bar or dinning area as only stayed one night and ate at work. For me after hard day at work its about the room. The shower was hot and powerful and the bed was large and comfy. There was tea and coffee in the room and if i had one criticism only had brown sugar which is fine in coffee not so great in tea

yes all good

Albert on reception was extremely helpful, not just checking me in, but helping get into my room as I couldn't get my key to work not once but on two different occasions, he also sourced a hair dryer for me, which I expected to be in the room considering it was an executive room. The staff were welcoming in the restaurant at dinner and at breakfast

One night stay prior to a trade show at the NEC. Very little phone signal or 5G. WiFi was pathetic. Bed was okay. Room clean Expected better from a £95 room rate

I arrived around midnight to a freezing cold room (air con had been on), after needing to go back to reception because the card didn’t work. As I went to use the bathroom I found a dirty pair of underwear hanging on the back of the door. Back to reception, they came to retrieve the item. I was promised a partial refund but this never materialised. Asked again at check out and was told the manager would be in touch but nothing so far

Hotel ok. Understaffed. Food NOT great. Breakfast sausages awful

Hotel in need of refurbishment, appears to be half abandoned, no personality. Room basic, last residents towels left in bathroom, mirror smeared. Bed was two single mattresses pushed together to make a double with ridge felt in middle. Toilet flush broken and kept filling. A real shame as the area hotel is in is a very advantages spot for Stratford Leamington And area

Stayed for one night as we were attending a concert at nearby Warwick. We arrived before our check-in time, but after a coffee we were allowed access to the room early. The room was lovely and clean with crisp white sheets and fluffy white towels. The bed was a little too soft for my liking but that’s personal preference. The bathroom was a little dated, but perfectly clean, although it had no bin in it. Also there was no hairdryer in the room, but possibly could have been provided if asked for. The staff were very friendly, helpful and accommodating. A very acceptable place to stay and I would recommend if you just need to basics of somewhere clean to lay your head with no fancy extras.

Good enough for an overnight stay. A bit tired in decor, eg the trim on the dressing table was loose. The shelf in the wardrobe area needed dusting and there were no hangers.

Clean. Staff lovely. Room was modern and clean. Shower wonderful. Everything we could want from a hotel at the very reasonable price. Didn’t have breakfast so can’t comment on that.