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When I arrived instead of the Deluxe room I was offered a family room which was in a basement with high brick walls out side a very dark room. They did change the room back to a Deluxe room on the second floor which was perfect. But when I booked I was under the assumption that I was booking Bed and Breakfast at £125.16 per night.....apparently not so. That was an extra payment . I had booked two nights parking at £6 per night on check out they wanted to chare me £8 per night. Although they did then only charge me £12. I would stay there again but I would double check Expedia booking process to ensure I was getting what I thought!!!

From the moment we arrived till we checked out we found the staff extremely helpful, our room was cosy clean and well maintained, Clean towels were provided daily and bedding was changed upon request. Breakfast was great with a continental theme or cereal and your usual fry up which i must admit i enjoyed. the bar was well stocked with a great choice of beers, bottled beer, wine and spirits. The restaurant menu was very nice with the usual meals found at bars etc. Food was well cooked and waiting times were very good. Overall i would highly recommend the hotel.

Dreadful overp

Love the Royal Hotel. The renovations look great & the family room just perfect for us. Fantastic breakfast. Staff very helpful. We will be back to stay again.

Beautiful room, very spacious and clean

A nice hotel with a good breakfast choice. The the room was a decent size and very clean and the staff were very helpful

Good breakfast. Fan in the room was quiet and very welcome.

Great location. Food was really good at the fat badger on site. It was a hot weekend so the absence of air con was a problem but not many weekends in the UK are that hot to be fair

Staff were lovely food was great will definitely stay there again

Overall the stay was good but the restaurant service was very slow at dinner. The bar and the rooms were good, we booked parking and it was hassle free name and reg. number on a frame on the wall. All staff helpful and polite. The buffet breakfast was good and plenty of choice

Excellent stay all round

Gorgeous hotel. Original features, bar area amazing with sea views. Room clean, window open and a fan to keep cool. Breakfast was fab. Staff all helpful. Thank you for a lovely visit.

Would not recommended. Won’t be going back there. Fair enough before we arrived they offered us to bid for early check-In and swap house keeping for a drink for each person at the bar which would have been £6.60 for a small house wine. We had no response to say whether the early check-In was confirmed so we rang on the morning of arrival and said we would be there for 11:30 any chance of early check-In, the guy couldn’t do enough for us and made sure a room was ready for when we arrived. One day we were in the lift going to our floor, it’s would go up and stop at floor 3 but the doors wouldn’t open, it started beeping and flashing and went back down to ‘B’, it did this twice then we got out and consulted reception. The reception said they do random testing at any time, myself and fiancée are petrified of lifts so it would have been nice to know beforehand, the receptionist just shrugged like it wasn’t his problem. We didn’t use the lift again. Sunday morning for breakfast £15.50 buffet style all you can eat. The food was slow coming out so people were stood with half plates waiting for the remainder, it started coming out but it was cold. I got to the mushrooms and there was a dirty black hair in there, I told the server who replied by saying that’s all we have. No there’s a hair in the mushrooms. He took it away and shout ‘no more mushrooms today everybody’ like I was in the wrong. The croissants were raw in the middle, not even cooked. Utterly disgusting.

Stayed here a few years ago and the improvement was noticeable immediately. Only one little gripe - there was no book swap available.

Great room, view and breakfast was fab

Everybody was helpful staying in a clean room with all the facilities. The breakfast was brilliant with the bar providing a good service. The hotel is situated in a good location not far from the sea with plenty of places to visit.

The room was outdated

This was a fantastic hotel with a great family room lots of space and great facilities. The whole hotel was clean well cared for with fun quirky decor to match the age of the building a good mix of old and new. Great location just a few minute walk from everything but far enough for a peaceful rest. Staff were fantastic and parking was easy thank you.

Beautiful hotel, especially the main reception and restaurant. The room was basic but clean and comfortable, the view from the room was stunning. There is a very convenient car park right next to the hotel if you can't get parked at the hotel, and is probably cheaper if you arrive later. The breakfast was great, with lots of options and staff were friendly and welcoming. Overall would definitely stay here again.

Hotel lovely staff very helpful, if booking a stay i would recommend booking a car parking space. Plenty of choice at breakfast