ラトランド ホール ホテル & スパ

It’s obvious that every single corner of this beautiful destination is well maintained and cared for. It’s not state of the art or brand new, but it’s beautifully looked after. It’s not ostentatious but super comfortable and high quality. The spa area was a fantastic treat. The food in Blossoms was outstanding. The team were discreet, yet warm and friendly. I couldn’t fault a single thing.

Lovely stay. Great location overlooking Rutland Water.

Lovely and friendly staff. Not enough attention to details though to take it to the next level. Cleanliness was ok but again, not enough detail. Helpful staff at front desk. New member Clara was superb. Restaurant was ok but did appreciate the hours. All not high end enough to be what it should and many areas needs jet washing and cleaning around the grounds, a lot of areas look worn and degrading.

Nice room with a lovely view over Rutland Water. The room was clean and the bed was very comfortable. At night it was very dark and quiet. Breakfast was good with a wide choice of cooked and cold food.

Rooms have no air conditioning or fridge for cold drinks. Windows could only be opened by a couple of inches. Rooms too hot and claustrophobic and would not recommend a stay in the height of summer. In addition, lift was out of order so bags had to be carried up 3 flights of stairs. No porterage service available. Very pleasant surroundings but the rooms were over priced considering the lack of basic facilities.

Very beautiful location. My room was very comfortable and tastefully decorated and the view of the lake was amazing. Staff were very helpful, too.

Quite possibly the most frustrating check in and Check out experience that I have ever encountered. Despite filling out the pre check in information including an arrival time,when I arrived at reception there was literally a queue out the front door and into the car park. The irrelevant attempted conversation from the check in hostess is a clear indication that no one is reading the room, people are stood in line waiting to get to their rooms, stop the question time and come up with an efficient booking in system. Dinner was excellent, I am referring to the food, beautifully cooked and hot, unfortunately the service was at best amateurish, the maitre d welcomed us, seated us and took our drinks order, great, guess what, the drinks never arrived! The server turned up to take our order and asked if we wanted drinks? We told her drinks were ordered 15 minutes ago when we sat down, our food order was taken and she reappeared a few moments later with the drinks saying they had been prepared but no one brought them to us. The food was good, once we had finished our main course we sat for 20 with our empty plates in front of us, I really wanted to order a desert but could not get the attention of our / a server, in the end I gave up and told a passing member of staff that I wanted the bill. Similar story at breakfast with poorly cooked food, I had to request fresh fried eggs as the ones on the hot plate had gone hard.The smallest double bed I have ever seen, with no aircon, unhap

The property and rooms were clean. The room was disappointing - we did not expect a lake view but were surprised to have a view of high brick wall a few feet from the window. We are also disappointed that the hotel rooms were scattered around the hillside in a series of blocks, like an old-style holiday camp rather the hotel we expected that was featured on all literature. Parking was available but the staff did not seem bothered at all that this may be some distance from the rooms. The breakfast was good, to be fair. The gym was fine but the pool too shallow for adults to swim in.

Room far too dark. Very claustrophobic.window facing wall. Bar service not great for 4 star hotel. No bar snacks available on arrival to bar in afternoon and people seemed to be constantly walking through bar area to go to pool area? Not very relaxing

need more staff to check in guests. room not serviced until we asked for this to be done. Restaurant service very poor - took orders and when food came it was not as advertised as they had run out of ingredients.

Check in, dreadful, bags not in rooms when returning from a night out. Ended up in a room that catered for Dogs, but bizarrely you couldn't swing a cat in. Complete rip off in my opinion

Very enjoyable. Fantadtic Grservice, every person we had contact with was polite friendly and welcoming.

The area outside was amazing, but the room where I was staying was very very dark, it also had no air conditioning, was right by the entrance of the building also had some really loud people shouting and talking and sitting with their cars running in a no parking zone for quite some time.

We had a disabled room, The shower needed careful use or it flooded the bathroom. The bed should have been wider, ? king size. In hot weather ii was not good for 2 people.

Not a great experience from booking through to stay. Charges 5 star prices but is not a 5 star hotel. Had numerous issues with management. Would avoid.

Best stay.. would go back again

In a heatwave ,we were given a room with no air conditioning and poor ventilation .We could see other unoccupied rooms with better ventilation . Unremarkable breakfast.

Enjoyed our stay overall. Bed comfortable, room clean. Breakfast was good but no granola or beans on the first day, tinned and packaged goods why run out? Pitch and putt course poorly maintained. Pool good, sauna open, steam room closed, so again disappointing.

Family suite rooms have fantastic views. Very clean, great restaurant and breakfast. Beautiful location

Beautiful modern room with stunning views of water. Balckny excellemt. Friendly team , warm welcome. Definitely return and geeat value for money.