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The staff were very helpful and the room was very large and nicely decorated.

We had a standard room, positives were it was clean and nicely decorated. There was complimentary water, oj and prosecco. We were staying for a family get together and the food and service at dinner was excellent - great atmosphere and good cocktails. Negatives - the room was quite noisy and the bed was very hard and uncomfortable. Breakfast was disappointing - service was very poor and there was overall confusion whether it was included in the room price or not. The £15 charge was good value however the cooked breakfast I had wasn’t great - bacon was dry and overcooked and many of the breakfast items hadn’t been replenished, no plates etc. staff were friendly and apologised but overall feeling of disorganisation. Would eat and drink at the venue but not stay again.

Clean but very cold when we arrived. Tea making stuff poor quantity. Impossible to fill kettle in sink had to use glasses of water

Lovely place, the club /pub downstairs is excellent but the rooms are soundproof so none of the noise from downstairs.

Lovely staff on arrival as last minute booker . Qualiry room, hugh speed wifi a great tv and hugh quality bar rest area.breakfast looked tasty, i didnt have time to try it though!

Staff were super friendly. Room great Lunch club sandwich delicious. Continental breakfast was pretty sparse as items not replenished, asked staff member for hot water for tea, a few other basic items also. Once we’d had those couple there was nothing for the next people… not worth the price for sure. Otherwise really liked the hotel.

A gem in the middle of the celebrated Jewellery Quarter. The staff were absolutely charming and the rooms well-appointed and pleasingly contemporary.

Lovely hotel, very nice room and great food for breakfast. Service at the desk and bar was excellent.

Premier Inn would have been much better. Poor experience here with service, amenities and comfort.

Good location for city centre and on a quiet square. Staff friendly and welcoming.For some reason ,not sure why we were put in an accessible room in the first floor The left was out of order so dont know how a disabled person would access it.The knob on the shower was very stiff so a dosabled person with restricted hand strength would have struggled.The toilet cystern was not attached to the wall so moved. The house keeping didnt do a good job of dusting at height. Also the hotel is frugal with the amount of tea and coffee it leaves in the room. Having said which we didnt ask for more so it may have been our fault. The mattress was not the most comfortable.

Handy for central Birmingham, clean and modern rooms and plenty of parking options. Nice touch of complimentary water, prosecco and orange juice in the fridge. Easy drop off of luggage and late check in worked well

Lovely hotel Very busy on a Saturday. Security at night - gentleman-was a very nice, friendly doorman. Credit to hotel. Bar/waiting staff in the afternoon were extremely busy but were very professional and calm all the way through service. Credit to the hotel. Decor was stunning, the outside as it turns dark especially. Picture perfect. There is a lot of effort taken to keep this hotel/bar/restaurant to the standard it is.

Enjoyed my stay at St Paul’s House. Staff were very helpful and friendly. Very good menu choice for lunch or dinner.

This wasnt my first time here. I love the atmosphere and staff, they're all so accommodating. It's my go to venue when I'm working in the area. The room was a lovely size, iron, hairdryer etc and lovely drinks in the fridge. I knocked a star off because of a few things....the bed is way too hard for me, but that's just me. The blind wouldn't roll back up because the cord had come off the roller. The window wouldn't stay open(hot weather whilst visiting) and the air conditioning didn't do anything. My room didn't get refreshed whilst i stayed despite leaving a sign on the door handle, though the evening staff were lovely and brought more coffee and milk to my room for me. I was told a refurb is planned, so with this in mind, the little issues wouldn't put me off staying again. The food i had was absolutely gorgeous too. I love the place and look forward to staying again once it's had a refresh.

Love St Paul’s house

Friendly staff. Nice clean room. Lovely touch with the complimentary drinks in the room. A little noisy at night from the bar downstairs but not much of an inconvenience really

I read the reviews so was aware of the lift not working (still not working) and the noise from air con unit outside. The windows were single pane I think so it is quite noisy. Cleanliness was ok but not great. Staff could have been friendlier. Food was good in the restaurant downstairs. Also when we returned to the room at 10 we couldn’t get back into our room even though checkout was at 11. Overall an average place to stay- but expensive considering!

Great 2 night stay while visiting Birmingham Jewellery Quarter and beyond - during a July heatwave (!). Great base from which to explore. Comfortable front-facing double room overlooking leafy Saint Paul's Square. Our first floor room was not directly above the bar, so no excessive noise from below on a busy Saturday night, other than the chatter of late night customers sat outside through our open window. Minus points: Extract fan in shower room was not working (slightly musty smell initially), and we couldn't work out how to turn on the TV. We reported these when we checked out - friendly staff seemed grateful for the heads-up. These were not major issues and didn't spoil our stay. Would certainly consider staying here again when we next come to Brum.

Perfect for a brief stay Only downside was noice which kept me up til 1am

Very overpriced with faulty lift, broken lock on room door and ridiculously loud music in the bar until past midnight.