サンダーソン ロンドン, ア モーガンズ オリジナルズ ホテル

9時過ぎに到着しましたがお部屋に入れました。部屋も広く綺麗でエスプレッソマシーン､ケトル､水､スリップ､ドライヤー､マルチコンセントプラグ､冷蔵庫など設備も整っています。部屋の場所によっては全くWi-Fiが繋がらなく何度もフロントに行き最終的には部屋を変えてもらいました。その際、ゴールド会員だからバスタブ付きの部屋にアップグレードしてとお願いしまくったら1Fの隠し扉奥の部屋になりました。部屋自体はバスタブもあり良かったですが重い防火扉みたいなのを2回通って行くのは不便でした。立地的には空港から1本、スーパーあり地下鉄駅も5分くらいと便利です。朝食付きプランにしましたがとっても美味しかったです。ゴールド特典で14時までレイトチェックアウト出来ました。英語話せなくてもスタッフは親切です。お値段次第ではまた宿泊したいです。

引くほどスタイリッシュだったけど、若いスタッフが気持ちよく働いていて、快適だった。 朝食をサーブしてくれたおばさんが優しくて感じが良かった。朝食はうまい。

前回の宿泊は良かったので、今回もこのホテルの泊まるにしましたが、気のせいなのか、今回ちょっと従業員の対応が冷たかった気がしました。

丁寧な対応で素晴らしいホテルと思います。 ただお部屋の暖房が弱いから、足元に冷気ですごく寒くて浴室でもすごい温度差がありました。それだけ改善していただけるとさらいに良いホテルになれると思います。

Great hotel and position I think it’s over priced as the rooms are a little tired or the ones I have stayed in, Also we were entitled to a free upgrade if there was one available , there’s wasn’t one available but when the music in the bar area was too loud at midnight we complained and they upgraded us! Makes you think they don’t really want to upgrade you I have stayed here quiet a few times and there sister hotel near Covent Garden ,think I will try somewhere else next time… Sorry !!

Very tired property. Noisy air con, tv kept switching off, woken at 8am by housekeeping cleaning room next door but sounded like they were smashing it to pieces. Poor breakfast, undercooked and tasteless.

Great location, friendly staff, all in all a good choice

Very good hotel no fuss

great location and staff. Curtain and bathroom arrangement not so great.

The Sanderson is in many ways a great hotel, but the rooms are in a poor state of maintenence. The handheld shower fixture was so badly chipped that one of the of sharp edges resulted in cuts to 2 fingers, lots of blood, and a trip to the hospital. Dangerous!

Nice hotel. A little worn around the edges. The room was comfortable with nice design elements but a little impractical. The lack of door on the bathroom was interesting and the bathroom lacked basic supplies (cotton buds, shower cap etc.) that you'd expect for a 5* property. That said the hotel staff were very accommodating and friendly, including organising a nice birthday surprise for my partner.

excellent room. air conditioning works great. breakfast is amazing and includes hot and continental. we enjoyed our stay.

Very good location, room sizes are good and very neat. Staff was very helpful.

Central Location

Greta in the centre of Fitzrovia close to be able to explore all of central London

Konum olarak güzel eski ve kirli otel havası var

Clean, sound proofed, great reception staff. Room service is available. Great location!

Disappointing Service Undermines a relatively nice property. I had high expectations given its reputation and pricing. On the positive side, the location is excellent, the room was spacious, and the modern aesthetic is appealing. However, the experience was consistently let down by service issues. Roughly 50% of interactions with staff were negative in some way, usually ending with an apology from management. These weren’t isolated incidents, but part of a clear pattern suggesting a lack of proper training or oversight. While apologies came frequently, they felt like a substitute for the meaningful investment needed to improve the guest experience. At no point during my stay did the service meet 5-star standards. Key issues included: • Initial room change required due to cleanliness issues, continued during stay until management intervention • TV Remote control randomly missing from the room • Faulty window blinds requiring engineer visit • Breakfast incident where I was incorrectly profiled as someone who might leave without paying, despite having signed the check was challenged whilst eating(!), signed check at my table ... challenged for payment/signature again on exit and challenged a third time on the way to the elevator with the caveat statement that "we've had many people leave without paying (!) The pattern of errors and missteps left a lasting impression, I can't imagine how the Sanderson merits a 5-star rating.

I had a truly wonderful stay at [Hotel Name]. From the moment I arrived, the staff made me feel welcome and well taken care of. Everyone was incredibly friendly, professional, and always ready to assist with a smile. The room was clean, comfortable, The location was perfect, and the facilities were excellent — whether it was the restaurant, the concierge, or housekeeping, the service was consistently top-notch. A special thanks to the staff specially (ALI) for going above and beyond to ensure my stay was smooth and enjoyable.

I like the options for the breakfast included