スプローストン マナー ホテル スパ & ゴルフ

Beautiful Manor House with excellent surroundings and staff wonderful stay

Very spacious room. Comfortable bed. Nice quiet location.

Excellent

Brilliant hotel

Staff very helpful and friendly

Thin walls, super loud when in the room. You could hear all the conversations and people walking past your room. Room was incredibly disappointing. Poor bed, tiny bathroom, so small you had to have the door open to use the toilet. Very small shower. I have stayed at around 50 hotels this year and this is in with the worst.

Room was very clean, if run down. View from window was over the golf course, so very quiet at night, and we could open a window. Plenty of very hot water for the shower. Minuses, we were really disappointed with the reception staff who we considered bordering on rude. We were not told about having to request a room makeup when we checked in, and when I complained I was just told to read the welcome letter, which when we did look at the paper holding our room key cards, there was no mention of having to request it. We were ignored many times, especially when we checked out. Just basic courteous behaviour we experience in other hotels. In the bar we felt an inconvenience, as staff member was talking to other residents when we walked in. Beautiful building lacking soul from the staff.

The room was not serviced at all .i ask for extra coat hangers at least twice. BUT DID NOT GET THEM !!!!! There was a problem with the tolet maintenance was supposed to come but didn't .we went down to breakfast and most of the food had gone .I wouldn't say at this hotel again frank Lawrence

Hotel was beautiful

Room was comfortable, stain’s on the carpet were a bit off putting & needed a couple of extra pillows would of been helpful as only two small pillows provided for a King-size bed.

Always such a pleasurable stay. Relaxing clean. Hot tub wasnt working which was a shame. Staff friendly and helpful.

Radiator wasn't working in the room (left a little oil one) shower head was leaking everywhere

We found the hotel to be charming, though the furnishings are somewhat dated and would benefit from a comprehensive refresh and modernisation. That said, the property was warm, clean, and comfortable, and our suite offered a generous amount of space, which we appreciated. Breakfast, however, was disappointing. The self-service setup lacked visible staff support, and several items, particularly the eggs and bacon, appeared dry and overcooked. For a property of this standard, we had expected a fully served breakfast with a wider range of freshly prepared options. Despite these issues, our overall experience was pleasant, and we would consider staying at the hotel again.

Average

Y

Room was extremely dirty I’ve taken pics to show how dirty it was wallpaper peeling off the walls dead bugs and spiders everywhere Plus side the breakfast was ok I think you need to retrain your cleaners or sack them it was disgusting !!!!

The room was clean. We were booked to stay for 2 nights but the room was not serviced after first night stay The evening menu was poor and we waited 30 minutes between the starter course and the main course. I was unwell after eating my evening Salmon course and advised reception the following morning but no response from any other staff. We decided not to eat at the restaurant on the second evening. Buffet breakfast was ok, no milk jugs available for use with morning tea. Milk was only available in large urns Disappointing stay

Very clean room, impressive building and a lovely pool with steam room and sauna.

clean and friendly staff

Hotel needs some love and investment. One broken lift No Jacuzzi No safe in room All amenities we both needed and expected.