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The room was very clean, the toiletries nice, the bedding and towels good quality and clean. The bar staff were very friendly and polite. However, I was not given the room I had booked. I was told it had been booked, but don't think there was anyone else staying there that night. The TV is on a low bench, so you can't really see it from the bed, the fridge is on the floor (fine if you're ok on your hands and knees) and the plug in the shower was partially blocked (so you got a foot bath). The room I was given also had the kitchen extractor right outside the window. It quietened down after about 10pm... (but was still sufficiently noisy for me to need the window closed). For information, breakfast is included and very nice, but.... only served from 9am onwards, so not ideal if you are working locally and need to crack on....

Good room, great staff, car park

Friendly staff

Such a lovely comfortable hotel. Rooms over a nice bar and restaurant. Breakfast was included and was excellent. Staff all helpful and polite. Have stayed before and will definitely stay again.

The room was big but the ceilings were sloped so unfortunately ended up hitting our heads quite a few times. There is also the extraction system right outside the window, which is quite loud although it went off at about 10pm and came back on at 7am. We would stay here again but not in the room we had.

Yes parking was very easy and safe. Room clean as always and staff lovely as always

Had a lovely two night stay. Really good breakfast and evening meal. Relaxed bar area with good choice of drinks.

Received the room i requested, spotless, tea & cofee, milk & water available. Staff very friendly. Vegetarian roasts the best we ever had. Breakfast wonderful.

Clean room, great and accommodating staff member was really helpful, overall great stay

Comfy bed, clean. Tea & coffee facility with a small fridge. Milk & water available to make several hot drinks. Free parking. Staff very friendly. Enjoyable breakfast & yummy vegetarian Sunday roast.

Great menu with a variety of delicious food

Very clean large room, plenty of towels , also excellent restaurant and very friendly staff

Lovely hotel. Welcoming. Would definitely recommend and stay again.

Staff, Room, Restaurant are excellent.

Delightful service, good quality food.

Lovely stay. Clean and spacious room. Excellent food.

Staff was lovely. Very pleasant stay. Food was delicious.

Great service. Great food. Great night’s sleep. Great B&B. Great job guys!!! Definitely my first choice whenever I’m staying overnight in Norwich.

We arrived later than planned and called ahead - this wasn't a problem. Room was clean, shower hot with great pressure, bed super comfy and breakfast was delicious (we'll definitely be back to dine for lunch or dinner!). Place is wonderfully done throughout and staff all kind and approachable. We could hear loud snoaring from the adjacent room (nothing some white noise can't drown out on our phones!) but we appreciate it's part of staying in an old characterful property. Great value for money and would absolutely stay again.

Room great, clean comforter bright and cozy. Food excellent, staff polite and efficient, very welcoming. Garden filled with lovely flowers.Great stay! Great price excellent value hotel, all round favourite!