ザ ベル イン

チェックインで対応した受付の女性が、親切で手際よかった。ホテル自体も、B&Ｂと異なり、ホテルの良さ・快適さを備えていた。部屋の広さも標準より広かった。ディナーも、繊細で、美味しかった。

Good location for an overnight stay.

Lovely hotel

Staff were great, room was overall lovely and clean but coffee and kettle was dusty and few bits in the room that was a little run down hence the 4 stars.

The room was spotless, as was the entire hotel. All staff were very good as well. One small gripe, there was a booklet in the room about the Bell Inn, sadly the cover was sticky! But this did not detract from a very pleasant stay.

Good service, location and food.

Lovely clean room, very friendly staff

Nice place to stay. We ate dinner and breakfast there as well as stayed. The dinner was lovely. I felt the continental breakfast was a bit of a let down. They didn’t replace empty items for a long while, and I noticed people coming in to find no bowls or some items of food. Appreciate there weren’t that many staff in at the time but need to keep an eye on that. Cooked breakfast looked good. Room was very hot and had to have the window open all night (which wouldn’t stay in place and kept blowing open and shut with the breeze), didn’t cool the room down much at all, I don’t think this was weather related, it was just a very hot room. Luke warm shower and it took ages to get any warm water to wash in the sink. Bed very small for two adults. Our friend lucked out and had a huge bed to himself. Appreciate we just booked a double room and not king size but still a little disappointed in the room itself. Overall it was a great stay despite a few niggling things. We enjoyed the bar and dining facilities . Would we stay again? Absolutely. Lovely location and despite being situated in a busy road it was very quiet.

Room was good and food and service excellent. We have stayed before as ideally situated near to Beaulieu where we attended a car show

At check-in they didn't have me down as a client. The clerk was very nice but had to make up a room for four. The rollaway metal beds were awful, mattresses were thin and the bed was small. Not a good nights sleep for the kids.

Quiet location. Restaurant and bar was fabulous. Room had all we needed. Thank you

Unplanned stay, since our original spot didnt work out.. It turned out to be a lucky break. The area, New Forest, is beautiful, with ponies roaming wild, and an excellent pub across the road. Staff were helpful and rooms comfortable.

A lovely stay. The only downside was radiator in the room wasn’t working, so a little cold.

Great place but breakfast is massively overpriced. One option of paying £29.99. Weather you want a limited continental or just scrambled eggs in toast it’s one price. Quite archaic.

The area and the hotel was really nice

The property was nice and we enjoyed the beautiful garden. The location was great too in the New Forest. Staff was very friendly and allowed us to store our bikes in a closed garage. The room we booked did not meet the requirements for a proper hotel room. It was too tiny and neither a chair nor a table would fit in. The bathroom was okay and we had warm water all the time. If you opened the window, there was a constant noise from a ventilation system which was installed right behind the window. We felt, the value for the money (average 100 pounds) we paid was not very good.

Very nice room, all well appointed and very clean. Hotel had a very nice atmosphere with extremely helpful, friendly and efficient staff

An excellent overnight stay with a very good sized room. The food was too a very high standard and a good choice from the menu. Only issue I had was the bathroom was very hot despite the towel rail was not on and could not see how to turn the heating off , this is a minor issue but would recommend this hotel to anyone staying nearby

Unfortunately, a massive disappointment. Room was supposed to be a deluxe for four, could barely fit one bed in. Food & breakfast overpriced, room too warm, music playing from upstairs till late at night. One nice lady on reception; one rude with a poor attitude. TV in room didn’t work. This is a 2-star hotel really. I would expect a partial refund for what we experienced.

The Reception of guests on arrival and during one’s stay is vital for establishing a warm welcome and stay. Both Shirley and Kayleigh are very professional and did that throughout our stay. Please pass our thanks onto both of them. If you would like some constructive feedback please encourage and guide the younger young lady who was on reception when we first arrived early for some advice and assurance prior to our 3.00 pm arrival that afternoon to our booked room Who greeted us with a disinterested “ Hello” and who took some time for me to extract a smile. I’m sure she has great potential. Thomas was and is also Excellent and carried our cases to the room, managed the bar with aplomb and made us so welcome for meals and finding us the right table. I hope the above is useful feedback and we look forward to returning again.