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Breakfast excellent but no hot water all weekend, not hotels fault but very annoying.

Good place to stay if going onto New haven for the ferry

Friendly attentive staff and very nice rooms. Will stay again when inmates.

Friendly, helpful by staff. Lovely room . No air conditioning but relatively cool even though stay was on one of hottest days.

Breakfast was fresh! Staff kept on top of keeping it fresh

Very clean & tidy, staff very friendly and helpful and great food

Good place to share a room with a friend. Beds very comfy. Nice bathroom with lovely hot shower.

Convenient hotel and staff really helpful

Very happy with our stay. Clean, comfortable room. Beautiful building. Free parking. What's not to love.

Very dated, needs a refurb. Beautiful building with lots of potential. Needs better toiletries in the bathroom. Breakfast was lovely. Taxis came instantly.

Staff very helpful and friendly. Stayed here between work trips so didn't get to do much, bar looks good. Breakfast was very good. I would stay agai

Couldn’t fault the people. The bathroom will need a refurb soon. The only hotel where I have stayed recently to find the soap dispenser doesn’t fall apart when depressed!

Clean, comfortable, peaceful room in a classical, Regency style hotel. Buffet breakfast was more than sufficient and served in a lovely dining room. All the staff were friendly and efficient and i cant recommend this hotel highly enough.

All was perfect for our stay need say no more

Lovely quiet room on the top floor. Slept like a log!

The tv didn’t work. Reported on 1st night. Promised to rectify next day. Never happened. There was no hot water. Reported on 1st night. Told to run tap for a long time. Shower was not fit for purpose. I could not get it to work other than cold. There was no extractor working in the tiny en-suite.

Lovely bright spacious room, really comfy bed. Modern bathroom with plenty of fluffy towels and shower worked very well. Temperature in the room was just right. All the staff cheerful, welcoming, friendly and very helpful. Great choice for a cooked breakfast with hot plates, and plenty of other options breakfast wise too. Quiet even though near a main road. Would definitely recommend this hotel and l wouldn`t hesitate to stay here again. I booked the Birch Hotel as it was in a central location for a couple of days of visiting nearby Gardens ie Borde Hill, Leonardslee and Wakehurst Place, so glad l did.

Enjoyed our stay, particularly due the excellent staff, who were all very friendly and helpful!

Staff were very good.

Breakfast is now a Buffet but it’s refreshed more often than similar venues. Room was in a good condition. Staff are helpful and empathetic.