ザ クラウン ホテル

We stayed in three. The room was big, but it was including waste space where no one stays there. If sofa bed was opened, no space to walk or open your luggage. The room was not in basement, but ground floor rooms have less top window which you feel as it is in basement. I would feel horrible if the days were really hot. No air conditioners. The room hadn't been make up. This is because we didn't put the sign (hanging the door) that we need. Thank you for such warm service. What if we forgot to do that? Horrible service. The whole service was horrible because the employees are more focusing on pub side, so if the timing is wrong, even you shout several times, they won't come to you. At least, the rooms were in back side of the pub, so not noisy. Also location in Hailsham was nice, good to walking around in morning. Breakfast was standard, I would recommend to go bakery closer the hotel, this is more cheaper. Oh, nothing good to say, sorry.

Staff was welcoming and the room was everything and more. Highly recommended.

The rooms were smart, clean and comfortable and the staff were very friendly and professional. Quiet peaceful sleep with comfortable beds and lovely breakfast. Would recommend

Really hospitable hosts, the room was nice and comfortable, breakfast was also good for the price.

Booking confirmation said 2pm check in but the hotel wouldn't let us check in until after 3pm.

Beautiful room. Pleasant staff on reception. Wish I had more time to spend in the bar.

Comfortable room

Great

unfriendly staff and bed bugs in room had to leave

The staff were amazing the food was first class. Just thought it a bit cheeky when we all got charged £10 each room for early check in as the rooms would have been getting cleaned anyway

The room was dated and tired, high level window meant you couldn’t see out. Noise from adjoining pub could disturb some (I had earplugs). Fine for a one night stopover. Room rate was expensive for what it was.

Comfortable room with all necessities.

It was comfortable & room quiet after a long drive. service was reasonable considering the staff were stretched during an afternoon party. People were generally pleasant and did well. Pity no food on offer on a Sunday night but since it was a central location there was plenty on offer locally.

The rooms were clean, spaceous and comfortable. Breakfast was good value. The Crown is in an excellent location regarding facilities in the town.

NITE checkin staff very helpful with dining, parking, and getting us a fan for room. Bathroom needs a grout cleaning, and bug removal from ceiling and breakfast room.

Stay was comfortable in a quiet area. -Disappointed that they had no real ale on the handpumps,on previous stays enjoyed locally brewed ales. -Hot water in sink was uncomfortably hot without the addition of cold.

Stayed for one night, room was basic and clean, en suite was clean and a good size. Staff were friendly and the price of the room was very good compared to other over night stays. No complaints.

Very tired and dated. Room was tiny; we could hardly walk around the beds to get to the bathroom without bumping into the bed or the wall. Windows wouldn’t shut properly. Overpriced for what it is.

Excellent room. Very clean, comfortable and no noise from the surroundings. Staff were very friendly and helpful.

Pleasant stay.