ザ エルム クリスマス ツリー イン

Very good service and good value for your money will stay there again

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Perfect single room for overnight work stay. Very clean, free parking , helpful staff overall good value for money close to Cambridge and Ely

Great food great service, room was a great size and clean and modern

Parking is free and convenient, staff are helpful and the food is great .

Surprised that the bar closed Sunday evening 8PM but then I think I was the only guest so can understand they did the maths and not worth staying open just for me.

Expectations exceeded reality. Initially the astetics of arriving at the pub/hotel looked promising and the ambiance of the bar area pleasent with polite reception staff.The room (4) was at first site ok, but a more detailed look revealed a more dirty aspect and not as expected. The windows slatted blind very dusty, corner of the bathroom by the door, grime. Black mold in the shower around the metal shelf, the shower head holder broken and loosy fitted the drooping shower head. Under the bed obviously not cleaned as rubbish found. Dinner was expensive, £19.95 for very overly cooked fish and 12 chips with a thimbe full of minted peas (actually the best part of the meal) We were very hungry as travelled to get there so we just got on with it, on hindsight we should have complained but we're short of time to get to our evening function. Breakfast access was through the bar, unfortunately we were met with an array of dirty glasses left on the bar from the night before some half full still which being honest wasn't something we expected to see. Just not the standard expected. Full small English breakfast was made with cheap ingredients, low quality. Understood it's run in a shoestring budget for maximum profit but a real disappointment in our eyes. Shame as we won't be rebooking again for the price we paid.

We enjoyed our stay in the Deluxe Large Double room, with excellent food and the staff couldn't have been more accommodating.

Room wasn't very fresh bit of a smell and the food prices was extortionate for a pub and very small portions

Yes

Very nice place, food was fantastic

Small room. Bed comfortable. Stain on the carpet. Window blinds broken. Mirrors placed with no sockets near for hairdryer etc. When I contacted the hotel for early check-in (noon) I wasn’t aware that I had to pay for this in cash. Had to choose breakfast on arrival too, which I didn’t know what I would like at that time but I had to book something. We were the only ones at breakfast the following morning. Quality of breakfast was poor. Cider on tap not available and only bottled cider was a single choice or alcohol free. Very limited options.

We had a one night stay to attend a concert at Sandringham. The property was in a great location for us to travel onto the concert later, providing a break for us. Food was available by request in the pub/bar which looked very clean and fab decor. We did not eat here as we had other plans. We had the accessible room which was accessed by its own outside door. It was a good size and appeared to have plenty of space (neither of us had accessible needs) There was plenty of drawer & shelf space for clothing and a short low hanging rail within the shelving. Room, carpet, bedding and towels were clean. The bed was very comfortable too. A very good size wet room, shower was ok. The usual tea, coffee etc provided with plenty of milk pots!

Good parking, friendly staff.

Ein verträumte Hotel auf dem Lande, typisch Englisch, aber sehr gemütlich.

Room was compact and although there was a rail for hanging clothes no hangers were provided. A fan was available as the weather was hot but we still had to have the window open which meant we could hear the traffic from the estate. However the bed was comfortable.

Room average, shower needs deep clean...... Breakfast was excellent, chef was good......... Cleaner was helpful........ Bit of a weird set up....... Was once a traditional pub but different in that upstairs is rooms and one down stairs...... No live in staff and closes at 10.00pm on a Friday(weird)... But rate was reasonable.

Meals were excellent

Received a call early on the check in date to say that the inn was closing at 5pm and that nobody would be there to check me in, and no food available. They agreed to leave the key in my room. No issues with the room which was clean and comfortable, got up early on Monday to go to work nearby and nobody downstairs so no breakfast available, apparently I needed to prebook it. I left the key in the door as I found it, all in all a bit of a strange experience

Good all round, excellent staff especially i think her name was Simone, nothing to much trouble. Food excellent. Thank you!