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Welcoming staff, charming property and a really good nights sleep

The room was dark, with no safe and healthy shower facilities, and the bed was quite small for 2 average-sized adults

Food and service from the bar staff good, but the room was very tired, very dusty and dirty around the bedside tables. Only a bath, no standing space for a shower. Bath took over 25 minutes to fill.

Stay was fine, rooms tired.

All good in the room, the food was amazing! We will definitely be back

We enjoyed our stay very much. We did have an issue with the water in room Harrington but the staff were very quick to move us to another room for our 2nd night. All the staff were very friendly and helpful. The food is good too.

Maybe if you have a meal here, it is passable, but based on our overnight stay I would say “don’t “. Apart from the furniture being old and worn, the room was shocking and the bathroom shameful. A hole in the ceiling,dirty black shower and hose, and hairs in plug hole not to mention the dirt in the corners of the rooms , a broken window, cobwebs everywhere. I’ve never stayed anywhere as poor. The bedding, however, did look clean. I feel sorry for the staff who were very pleasant. Due to an apparent issue with the freezer, many items were off the menu. Serious attention required to justify paying the price.

Nice stay for a family weekend. Property could have done with a deep clean, the baking trays/oven looks like its never been cleaned Great base and served its purpose

In need of a manager to teach staff professionalism, although most of the staff where welcoming they were very noisy with chattering

I found it to be very expensive so what I got The room was not clean The TV didn’t work No WiFi connection If it wasn’t for the lovely staff I would have complained and ask for some kind of refund. The breakfast was very good

Great staff. Nice place owned by Butcombe serving nice but overpriced food and beer. Roomrate was good though

The hotel was absolutely wonderful! A perfect stop along our Cotswolds journey! The staff was super friendly when we checked in and was sure to let us know of timings for food and drinks! We had supper there which was a little above average. Perfect for an easy night. The patio out back was beautiful too! The bed was SUPER comfortable which made for a great night sleep!

Ideal location and staff friendly and helpful. Good breakfast. Accomodation was tired and in need of a bit of TLC.

It's a nice place

Lovely property and fantastic service!

I have stayed here on a few occasions and the main reason for coming back is the location. The walks roundabout are simply. beautiful. The hotel itself has some real pluses - it is quirky and full of character. But this does translate in some cases as shabby (threadbare carpet). The breakfast cooked to order is delicious. I love that they offer fresh milk of your choice and not those horrible sachets/pots of UHT milk - nice touch. However, there is not enough light in the rooms and at the moment there is no restaurant in the evening on Monday's and Tuesday's. But the communication is second to none and that is why, despite a few grumbles, I will go back.

Breakfast was superb. Staff very friendly. Would go again.

I, unfortunately, wasn’t able to stay very long but, what I did see was very interesting as an ‘olde worlde’ British pub. The staff were very pleasant and helpful and the breakfast was generous and very tasty. The one thing that was a disconcerting surprise was the fact that on Monday morning, I was suddenly informed that there was no food on Monday nights; this was in spite of two or three emails asking if I wanted to book a table for the evening meal for the two nights I was staying there.

Great place to stay and have food

Room was lovely, really comfortable bed and the softest fluffiest towels ive ever seen. Breakfast was great with plenty if choice, will definitely be staying again.