ザ・レイクス・バイ・ユー

Nice location but terrible value, not a luxury place at all - they skimp on details. We had almost no interaction with the staff, and they didn't refresh our room, which would be fine but, e.g. there are only two coffee cups, no spare towels. Why am I paying this price and have to wash my own coffee cup for day two? Safe in the room didn't work, teabags were terrible quality/brand, and worst of all, room design is style over substance - why is the TV beside the bed when bed points towards window with no view (garden room). Pool /gym facilities are beautiful and not at all busy, so that was a big plus. It's a premier inn next to a David Lloyd gym but without enough parking.

The place itself was immaculate. However the moment we checked in we went to the spa where the cryotherapy was broken and we couldn’t order any refreshments as the lady said she couldn’t leave her post. We waited for over an hour and half for dinner and there was no advice on things to do on activities.

Great stay. Thank you to Joy for her help and making such a great overnight stay for my fiancés 30th bday. Photos did not do the property justice it was so spacious including the ground floor balcony. We will be coming back and can’t wait. The food was great and so was the breakfast & pancakes!! The suites need more photos of the outside and the whole property could do with more signage it’s easy to get lost there are some signs but they’re not clear so we got lost a few times. If you’re considering booking you won’t be disappointed

Pros: Lovely room High quality accomodation Friendly staff at check in and in the health centre Cons: The balcony area could of been cleaned ready for our arrival -bird poo and cob webs everywhere. There was no mirror in the room apart from in the bathroom cabinet, therefore very difficult to dry and do my hair. Would really benefit from having a long mirror next to a plug point. The drinks and food at dinner took a very long time to arrive. The food was delicious but took a long time. No acknowledgement or reply when I told them we were staying for my husband's 40th birthday. Some. Acknowledgement would of been nice.

All staff excellent

We really enjoyed our stay at The Lakes by Yoo. Everything was clean and well designed and the pool and spa facilities were good. Most importantly the staff were welcoming, friendly and helpful. There was a minor issue with our original room so they kindly upgraded us to a suite for our final night, which we weren't able to stay in as we had to leave due to a family emergency, but the gesture was greatly appreciated. We hope to visit again in the future!

A lovely stay from arrival to departure. Staff done an exceptional job with making us feel so welcome by going above and beyond to make us feel comfortable and making my partner’s birthday so special. Lakes by Yoo truly feels like a home away from home and I would I highly recommended. Thank you for the upgrade. We will be returning.

Was wonderful!

Stunning visit- stayed just for 1 night but could not have been better. Upgraded room to Suite which was stunning. Flawless service, great food, and the Spa was brilliant. Thanks to all the team, really special stay. Feedback note- some confusion between kitchen and hotel services as to whether breakfast was included- kitchen disputed whether it was included which is a little awkward. Apart from this very minor note, was fantastic.

First time visiting here, even though we only live a shortish distance away. Can't believe we haven't been there before! Such friendly helpful staff. The room was immaculate, quiet and comfy. Breakfast was also delicious. We will definitely return, as we want to try the Spa facilities.

Absolutely beautiful stay at the lakes! It was so peaceful the perfect weekend away! We enjoyed the spa, tennis courts, gorgeous farm animals and peaceful and tranquil lakes! Huge thank you to Charles who was so lovely upon check in and had great communication everyone at guest services were so helpful!

A very peaceful stay

Room was incredibly comfortable, offering everything you

If you want a couple’s weekend in a suite, avoid The Lakes by Yoo. It’s eye-wateringly expensive with serious flaws, despite a few highlights. Yes, the fit and finish are high-end—furnishings, appliances, bathrooms, deck furniture—and the welcome pack and arrival impress. The site’s architecture, including the spa, is exquisite. That’s where praise ends. Our ground-floor suite sat in an apartment block. Its entrance opens onto a tiny corridor shared with two hotel rooms. Those rooms have solid doors; the suite doesn’t. Gaps around the frame let you see the corridor from the living space, so noise floods in and privacy vanishes. A stranger even walked into our suite, apologized, and fled—unsettling and hardly secure. Service felt off throughout. In the restaurant, staff were slow to greet us, the tent was cold, and small plates and salads were below gastropub level. Staff focused on packing down rather than guests. The spa looks great but execution wobbles: we booked the same treatment and got different focus areas; the pool zone was stiflingly hot. Overall, it feels like a stunning residential development trying—and failing—to bolt on a hotel. Almost nothing is included; even firewood and a high chair cost extra. Activities are absurdly priced. Cheaper hotel rooms don’t face the lakes, so why visit a lake resort with no lake view? I can’t recommend it—not for a suite, nor a day at the restaurant or spa. Many Cotswolds alternatives offer better quality, service and value.

Food is not okay. Need more restaurant or at least better food quality with the only restaurant

AVOID. The worst customer service and food. You’re better off at a Premier In.

Amazing space perfect for a relaxing few days away. Faultless hospitality in the bar and restaurant aswell.

We will definitely be going back, what an amazing place , we LOVED it

We had a wonderful stay at the Lakes. It’s such a beautiful setting with so many activities on offer including a spa. We ate in the restaurant and it really is an experience- the food and service were outstanding. Bedrooms are beautiful - decor and furnishings. Guest services were very helpful both prior to arrival and on the day. We we definitely be back!

It was our 10 year wedding anniversary and a rare trip without children. We stayed in the hotel, the bed was very comfortable but there were a few details that weren’t as we would have hoped for the price or suggested standard. There was a balcony on our room, lovely but not so great to find out we were sharing it with the room next door and there was a dog walking around. We had no advance warning of this. No consideration that we might have been uncomfortable with dogs or allergic. The TV was on a wall to the side of the bed, it came out a little but made it unwatchable because of having to turn completely to the side to see it. The tea & coffee in the room was Nescafé sachets and 3 sachets of milk, completely disappointing for a hotel that sells itself as having extremely high standards. No refills or replacement glasses / mugs for a 2 night stay either. The products in the bathroom would have been lovely if they were actually filled. Upon arrival the staff are lovely but you never hear from them again during your stay. Its the little details that make all the difference and these points made it pretty disappointing.