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Very polite, kind and helpful staff. The room we had was big and comfortable. Equipped to the level one would expect for the rate.

No food options available for either evening meal or breakfast. Room large, clean and comfortable but bathroom could do with repairs: leaking tap, missing towel rail and corner of bath panel broken.

It was what I expected. My low scores really reflect what others might think this basic accommodation is. Specially Americans or unrealistic Brits.

I actually really enjoyed my stay at the Pack Horse. The staff at reception were really friendly & helpful. It was peaceful & private & clean & comfortable, although basic, reflecting the modest price. But it wasn’t the room we were shown online when we booked & no food was available - as stated on the website.

The owner/manager was very friendly and welcoming showing us to our room and gave us an explanation on keys and a place to get a coffee. The pub itself was cosy and clean. Why we rated the room low was because the shower needed a good scrub as there was orange mold around the shower tray and black dirt also hairs on the screen and by the drain. The towels were clean but there was no complimentary shower gel/ shampoo. The bed was really squeaky and the pillows were more air than filling plus we were road side and was really noisy. The inn had lots of character and an old feel which we loved. We totally get that we only paid £70 for the night, but we felt that the attention to detail wasn't there. A couple of postives were the small fridge which was really useful and the free carpark at the rear.

Friendly staff. Room very clean. Bed lovely & comfy. Could have done with a net that fitted window. No breakfast or food but we only used as a base to visit relatives so that didn’t matter. Fridge in room was good to chill drinks.

Excellent location for facilities of all sorts in the village.

Das Hotel ist zwar schon älter, aber uns hat es gefallen. Das Zimmer war gross mit Wasserkocher (Tee/Kaffee) und Kühlschrank. Parkplatz im Hof. Leider war die Bar gut besucht und wir hatten bis nach Mitternacht Unterhaltung (Gelächter, Gejole und Musik). Und um einen Film auf dem Laptop anzuschauen, war das Internet zu langsam.

I was staying so I could visit family in Bittaford and Ivybridge so location for me was brilliant. It’s a nice little inn with lots of character and the staff were very friendly and helpful. I would stay there again definitely.

Stayed for business however was blown away with how spacious and comfortable the rooms were. Really clean, tidy and quiet. Would highly recommended staying here.

Kind helpful staff

Very comfy bed nice ensuite and very helpful staff. Excellent value for money.

Stayed in Bedroom 2, initially shown to Bedroom 1 but there was road noise outside so asked if I could have a different room. Bedroom 2 comfortable however bathroom could do with modernising.

Must what we wanted as we were down for a funeral in Plymouth. The downside the TV was some how not working but only there for one night so no probem

Another stay at The Packhorse and we were not disappointed. We were welcomed by the new friendly team. Loved the Italian evening menu on Thursday and enjoyed a first rate meal. All the bedrooms are spacious and our bed very comfortable. Many thanks.

Another stay at The Packhorse and we were not disappointed. The new management are welcoming and friendly. We loved the Italian night menu on Thursday, receiving a first rate meal. Our room was spacious and the bed very comfortable. Many thanks.

Very welcoming staff. Beautiful location. Dinner in the pub was amazing. The room didn't have a four poster as pictured but was stll very comfortable and clean. Shower left a lot to be desired.

Checked in early thanks to 2 very helpful ladies. Room pretty basic but fine for my needs and great value. Barman very competent and helpful. Lovely beer garden. No food Tuesday night but I should have checked. Biggest problem is the noise as room directly above bar and facing onto road and window next to some extractor fan or the like. If you can’t deal with this then this is perhaps not for you.

Nice beer but food not served on a Tuesday which Hotels.com should point out.

Owners had recently moved in.Bedroom fine but en suite in poor condition. Friendly people. No bed making or room service