ザ ラム アット ティヴェットシャル

Lovely building in main areas with character & history. Food great, staff friendly. Rooms very dated and in need of refurb. Struggle to see how this is a VIP Access hotel.

The room was very clean

friendly staff throughout from check in, dinner service and breakfast.

Great comfortable rooms and fantastic customer service.

Lovely property and room, service good.

Absolutely fantastic stay

Lovely historic place, clean plenty of parking. Food very poor, staff not very friendly. Bar closed at 10 and no other facilities.

Decent hotel. Evening meal was good, with speedy service. Would use this accommodation again.

Really nice place to stay. Beautiful room and very comfortable. Food was very good

Faultless!!!! Loved it, staff are really amazing, we will definitely stay again.... thank you team:))

The staff are very friendly and helpful. The room was well stocked and comfortable

Our family room was comfortable and quirky. The staff were very friendly and we all enjoyed our breakfast. A great place to stay when travelling through Norfolk.

Lovely old coaching inn. We had a large room. The bed was a four poster. The mattress was extremely soft. Too soft for me. It felt a bit like a water bed. We only ate breakfast at the Ram. The food was very nice but service a bit slow. It's a lovely place. Full of character and history.

Our recent stay at the Ram was regrettable, we felt compelled to share our experience due to the lack of professionalism and care shown during our visit, Reception closed at 9:30pm, check in was via key safe.Something we were only made aware of after proactively calling to advise of our late arrival, a courtesy message in advance would’ve been appreciated.Breakfast was equally disappointing. Unfriendly and unwelcoming staff, not even a smile then questioned why 3 guests occupied a triple room,despite our booking for 2 adults and a teen. On checkout, they attempted to charge for a 3rd person, citing the king size bed was only intended for 1 guest, an unusual & frankly unreasonable assertion for a triple room booking.There was a noticeable absence of basic customer service throughout our stay. The situation was handled poorly with no effort made to listen, apologise, or any form of resolution.The room itself left a little to be desired, dirty mug and traffic noise on the main road disturbed our sleep. Breakfast was mixed, the full English was well cooked the egg Benedict however was overdone and lacked flavour, this remained uneaten yet no one inquired why at the table or at checkout. Had the staff shown even a degree of friendliness or care, we wouldn’t be leaving this review. Sadly, they’re unprofessional and indifferent approach left a sour taste, literally and we would choose not to return.

The staff are amazing and the food in the bar is lovely. I stayed in room 3 and the noise from the road is terrible. The noise doesn’t stop all night. The shower has a wooden frame running through it. It’s covered in cob webs and the room was also not cleaned and covered in cob webs. Unfortunately due to the cleanness of the room and the noise I wouldn’t stop there again. Though I would definitely eat there again. Shame as it has potential to be a lovely place to stop.

A very enjoyable two night stay

Stayed in room 1, bed was a little hard for me. Also radiator in bathroom was permanently on and couldn’t switch off!! Not ideal when the temperature outside is 25 degrees. Food was nice but it was an empty restaurant with 2 dinners at the time, which they put us both in the corner next to each other. Felt a bit intrusive.

Staff were extremely helpful and welcoming, food was superb , loved the room we stayed in with plenty of space to move about and cosy in the same time

The welcome is always lovely. The stay is refreshing. The staff are brilliant

Food Very good room was ok Duvet on bed too thick so it was hard to sleep could not have window open beecause of traffic noise. very dissapointing that the Bar shut at 10pm