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Room and staff champion

Room lovely , (a little noisy with music from downstairs ) plenty of shops near by. Parking at this hotel is tricky , we had to move the car later to a side road.

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We had a very friendly welcome and a lovely clean room. The steak and ale pie for dinner, in the restaurant, was excellent.

A very nice room and friendly staff

Property was located in the center of Helmsley.

The room was spacious and comfy. The staff were super friendly and heoful. However wifi did not work at all and beer was poor quality.

The accommodation was much as expected. The room clean and tidy but the windows were not double glazed and so outside noise easily heard. In the bathroom little things like the toilet roll placed too far back and no plug in the hand basin were minor inconveniences.

Very nice property in center of town. Walkable to all the attractions. Enjoyed our stay room was very cute and well decorated.

Spacious room, nice view over market square. Shower room needs refurbishment. Very disappointed that there was no free wifi in the public areas nor in the room.

Nice sized room. Right in the square. Bathroom a bit manky.

Great location and staff member at check in and during the afternoon in the bar was very helpful & knowledgeable. We found the room and facilities to be excellent, other than the bed which was a little uncomfortable. Disappointed to return at only 1045pm to be told last orders had been called at the bar and we couldn't have a final drink. Other than that would recommend and would stay again.

Very clean but dated premises. The room was specious & bed comfortable. Staff were very friendly & noise from the bar area below not a problem. Breakfast was a little disappointing but good pre-selection the night before. Parking outside was convenient but council run public car park free between 6pm & 9am. All in all a decent stay for the convenience & friendliness.

Dreadful, Things old and some not working (including some lights and Wi-Fi) but worst of all very loud music from down below till 11pm so couldn’t hear myself think. (All recorded) Awful, worst of places I’ve been and all for £100!!!

Beautifully set-up room with comfortable bed and pillows, and useful other units. Provision of water bottles and good range of teas and coffees was excellent

TV Didn't work

Pleasant stay in a friendly small hotel. Manager was helpful, room was comfortable and breakfast was good. Only downsides were: no TV reception, one of the sockets didn’t work and the toilet macerator was really noisy. I parked outside the hotel at what appeared to be hotel parking, but received a parking ticket. I wish I had been informed that the parking didn’t belong to the hotel and would need to be paid for.

The Royal Oak is well positioned in the market place and is run by friendly welcoming staff. The Pub Grub menu is limited but the the food was excellent and the beer was superb. Helmesley has a lot going for ir, we would definately go again!

Pleasant trip away, staff were excellent and the food and service was top notch A++++++

The room was pleasent and clean although the pub itself was very "tired". Breakfast was nice but i asked for sausage bacon beans on toast, and they basically gave me a childs portion - one sausage, 2 bacon 1 toast and a spoon full of beans. I do not think ths was worth £100 a night.