ザ ラットランド ホテル

最初にあてがわれた部屋はWifiが使えませんでした。交渉の末に別の部屋に変えてもらいました。多少時間はかかりましたが、変更してくれて助かりました。

Was a good hotel, can improve on showers being in working order. Sabrin the manager was super on catering for my needs. For her I’ll be returning in the near future as she exceeded my expectations and her customer service was outstanding. Thanks

Clean room, friendly and helpful staff. The only thing I would change is the glass door to the bathroom and the (initially) noisy fan, which would disturb my partner with light and noise at night!

Friendly helpful staff

A dilapidated and dated hotel which I would not recommend. Carpet very worn in places, settee in our “upgraded” room very uncomfy, no help by staff with our luggage for two 80 year olds, one disabled. Another guest helped us up the stairs.

Convenient location for our stay. Clean and comfortable. Perfect for a one night stay.

Room very dated and old style, clean and bed was soft and nice. thank you

Lovely warm clean room, good car park and location

Good location

good location

The hotel itself is a grand building. But needs love on the decor.. peeling paint and mould on staircase landings. The room is nice but be good to have tv in front of bed where you can see it and not tucked in the corner. The bathroom is nice but poor water pressure from sink and shower.. and be good to have like a waterfall effect shower head to give that pressure. The rooms are cosy tho with plenty of heating. The breakfast was absolutely spot on with a good choice. The hotel need to build an extension where breakfast area is at back to put in a swimming pool and Jacuzzi and a little steam room this would then give it that premium touch has its wasted space round rear. Location is fringe of town if you walk out of back of hotel and turn left at end of car park and keep going straight it's roughly 15 minute walk to top of town.

We enjoyed our stay although first night the room was cold. Staff fixed it so it became more comfortable

Generally an average room/breakfast. No complaints and no thrills. Functional room for a 1 nights stay.

Easy friendly check in

Nice stay in this no-frills hotel. Staff were nice and it was pleasant but the corridor was noisy day and night, perhaps as I was on the first floor at the intersection.

Charming old hotel. Staff was always helpful.

.

Room very clean staff was lovely we had a lovely stay, bed was oh so cosy

The staff were extremely welcoming and helpful.

The Rutland is a charming old fashioned hotel. The single bed room is not cramped. It is very clean. The staff is most helpful. Room rates are reasonable.