ザ セブン スターズ

The guy that is running it was very welcoming and helpful - definitely recommend

Great food and nice rooms, I’d definitely stay again.

Quirky room, well appointed,cobwebs numerous few personal hairs in bath

Seven Stars is a quirky old building oozing charm with its old beams and wonky floors. The staff were friendly, the food was delicious and it is located in the heart of Ledbury. Whilst there was not a dedicated parking area, the public car park is just a couple of minutes walk from the hotel. Parking is free there between 6 pm and 8 am.

Shower

I booked this stay as a treat for parents - the room was pricier than our normal budget but thought would be nice as a treat given great reviews. However I would not stay here again or recommend the room: 1. 1 biscuit, 2 water provided for 3 people - however upon asking the correct number provided. 2. The bedroom was nicely decorated (although harsh white table lights). However it was a sweat box at night with no ac. There were two windows to open but this did not cool down the room at night. 3. The windows when shut do not drown out the sound of the bell tower opposite - ringing every hour in the hour throughout the night (waking us up), drunk people on the street, or the noisy morning traffic. 4. The bath/shower is not accessible - neither my mum or dad (active/ able bodied but less flexible than past) unable to get into the bath due to the large tiles between the floor and bath (see image). For £120 a night not being able to use the wash facility, being in an intolerably hot room and being woken up throughout the night was not what I expected. Moreover, we ate at the restaurant the night before. My mum ordered ribs and was served ribs tips - the breastbone with cartiledge. A check back was given at the end and the waitress said we should have said earlier - looking at the meat left it was clear there was lots of cartiledge strips and she agreed ribs should not be like that. She gave a credit for half the meal.

Service excellent and staff very friendly and accommodating. Only 3 stars as outside room was noisy in night and no hot water. So unable to wash and have a shower. Informed in morning but only a cleaner about.

Reasonable stay at The Seven Stars, with informative staff. However there were a couple observations. Firstly the noise from the street and the town clock; I can appreciate that the hotel has no control over this but if you're looking for a quiet room then room "Dawn Run" will not be for you. Secondly for the cost of the room I would expect a controllable shower, one with thermostatic control, rather than just a hose and showerhead from a standard bath mixer. Showering was uncomfortable due to significant temperature fluctuations. I was unable to notify saff this morning as there was no one around.

Great place to stay above a pub

The service was great and the locationanazing. The walls however were very thin and we could hear all the noise from the pub and the kitchen downstairs in the morning. Also there was an emergency exit light in the room which was very large and therefore it lit the whole room up and disturbed our sleep.

well positioned, nice hotel great staff

excellent location, pleasant stay

Really nice family room and dogs welcome for extra charge. Staff were very helpful and friendly. Only drawback is that front rooms are opposite the town clock that, for reasons best known to them, have the bells chime throughout the night, all night. Did not get any sleep on the first night, managed to buy some earplugs for the 2nd night.

Very noisy! Church bells each hour all night.

Discovering Ledbury was wonderful

Lovely historic building, great restaurant and pub. It’s a very old property so you will hear people moving around. Highly recommended; comfortable spacious room and very friendly staff. Stayed in the Arkle room.

We really enjoyed staying here, right on the main street in a spacious comfortable room. I appreciated that renovations of the building were in keeping with its age. Friendly service & a good bar meal downstairs.

Beautiful old building, great room, really friendly staff.

The Seven Stars is a beautiful Inn, great atmosphere, I have visited many times, although this was our first time of staying overnight and I have to say I am disappointed. We stayed in a family room above the bar and wasn't warned about the noise! We wasn't left 3 towels for the 3 of us staying, nor were we left 3 cups and the room was not cleaned over our stay. We didn't eat breakfast at the Inn, as went out, although we wasn't told times of the breakfast period. I have since contacted the Seven Stars regarding the stay. Admittedly I should notified them during the stay, but after only 3 hours sleep, we wasn't prepared for confrontation, but needless to say, we wasn't offered any kind of compensation, just an email saying that we had been told things , even tho we wasn't! Great place to drink, but wouldn't return to stay!

There were no overnight staff on the premises. I wonder who could have helped if there were problems. (The building is very old and could have burned down as previously)