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It was awful. I only stayed one night. The place was not clean, the bedroom door would not lock, the toilet was leaking and there was no hot water, so not possible to shower. All the locals laugh (not in a good way) when I said I stayed there. I would like at least one nights rebate, but in all honesty suspect that will never happen.

In ideal position to everything but dissatisfaction with the size of the bedroom and bathroom and that on a Saturday night the bar was closed at 21:30pm so was only allowed 1 drink after returning from our dinner .Also no water to drink in our room and considering the bar was shut early we were quite disappointed.

Lovely location. Very comfortable. Receptionist very friendly and efficient.

Enjoyed our stay here in dog friendly room at the Ship and Castle. Friendly staff and good choice of food. Good location right on the harbour

When I booked I had a filter of free parking on and there is no parking near this hotel. When I checked in the lady on reception did not mention about making a reservation for dinner, when I went down to dinner they were fully booked and could not fit me in.

Historic property with great location on water. Walkable to all locations in town. Lovely helpful staff. Great restaurant below. Parking is about 2 blocks away in town car park lot so not so great lugging suitcases back and forth but daily rate was reasonable

Nice place grear veiws comfortable bed

Lovely area. Hotel staff very friendly and helpful. Room size very good but needs a lot of attention like most of the hotel. Never seen so many cobwebs. Curtains in room hard to open and close. Took ages for bath to empty. Just needs a couple of handymen going round checking things are working ok.

The views were nice. I ask for a tea pot as the tea was stewed in a thermos. When i ask for my room to be cleaned the bin wasn't emptyed, and needed to be.

Liked the position of the property, by the waterfront.

Low cost room right on the sea front in St Mawes.

Spent one night only, everything was fine. Parking was public quay-side carpark, less than 50meters away, which required an 8am top-up.

Despite the good location, the property is dated and need refreshing all together. To be honest, customer’s service need to improve considerably right from reception through to dinning. We thought we would have dinner at the hotel on Saturday evening instead of eating out. The receptionist asked us to go to the dining room to be attended to at about 7:15pm, only to be told that the Head chef said the kitchen was closed. There were only few people eating at the time. We couldn’t believe it. So disappointed. The management top brass need to get grip of the situation, otherwise; the hotel will lose business to other hotels in that area!

The Ship and Castle is perfectly ok but would benefit from a refresh especially in the corridors and communal areas. Staff helpful.

Lovely location. Beautiful sea view from the balcony. Excellent breakfast. Shame about no parking at hotel

The property could do with a lick of paint, staff very helpful and pleasant, food was good.

Staff lovely and welcoming Disappointed free parking actually is not and you have to park down road but it’s only 2 min walk and not too bad a price 11.00 For 48 hours I booked on Hotels.com and seemed to pay a lot for a really standard room actually booked a better room I thought? Room was small , shower room tiny, water pressure in shower awful toilet was making an awful noise no one came to look as requested Tv should be on wall opposite bed not above dressing table seemed a bit silly ? Breakfast was ok not a lot for veggies but partner enjoyed his Hotel Seems to need a bit of updating decorating Staff and location made up for it though

Great place some parts dated but overall very good place to stay right in the middle of the harbour

Me and my son had a lovely time and was very happy with our accommodation

My husband and I had a fab visit with our dog. Location is spectacular, right next to the boats to Falmouth and a flat walk to a few nice pubs and restaurants or a takeaway fish and chip place. 1 minute walk to large car park (we paid £7 for 24 hours). Dont expect perfect (carpet worn in a couple of areas) but we really did have the most enjoyable stay in this hidden gem.