ザ スワン アット ストリートレー

Staff were wonderful especially the mangeress, she was extremely helpful when we had a problem. We will certainly return.

Brilliant hotel, amazing settings. Multiple bars and restaurants so no need to leave the hotel. Great for a couples night away.

Awesome resort feeling hotel on the Thames. Lovely village with picturesque views and walks. Some great cafes and restaurants in the village. Easy parking and good location for getting to London via train

Fantastisk underbart i en miljö som är ur en saga. Themsens sakta rörelse , sädesfält och en urtypisk by som tagen ur en serie.

A lovely hotel in a beautiful setting. A room upgrade was a lovely surprise too.

A lovely place to stay . Unfortunately no air conditioning in this heat . Had a fan in the room which helped a bit staff were helpful and we had a lovely meal at the Boat House . Great location.

Hotel was absolutely lovely, however the service in the restaurant was very slow and staff were just hanging about chatting and ignored us for quite a while to bring menus, take the order, clean plates etc. They automatically add on the service to the bill. We had 2 cookies and 2 soft drinks on arrival £17! An excessive mark up!

Lovely hotel with a lovely restaurant and outside seating. The only issue was the cleanliness of the room. It was thick with dust and cobwebs, along with hairs in the shower. We reported to reception and they only provided us with an email to email after our stay.

The room was boiling!

Lovely place in a stunning setting, would have without a doubt been 5 stars across the board until we went for breakfast. Food was very nice, but we were sat at a table that wasn’t the best situated and felt a bit close to others when better tables were available and offered to other guests but not us. Table hadn’t been cleaned properly and there were marks on the glass. Getting the attention of staff was an issue and I didn’t want to bring this up in front of other paying guests. We then sat there nearly 30 minutes without the table being cleared or being asked for any further drinks, then another 10 minutes to get the bill, left us with little time to get back to our room and pack before our checkout time.

Beautiful setting with a lot of green space around the hotel. Spacious room and super comfy bed

Gorgeous riverfront setting, lovely rooms, good restaurant

Totally luxurious and relaxing experience. The surrounding river environment and villages idyllic. Well appointed room and comfortable bed. The Coppa can sting you a bit with service fees but good service food and atmosphere. Loved the Peirpont Cafe across the bridge for breakfast or lunch

The riverside setting is wonderful and design superb, but the hotel lets itself down with maintenence issues, and the enormous Coppa Club is beautiful but chaotic, serving food that can only be described as 'average' at that are definitely not, with friendly but poor service. I was part of a party booking a lot of rooms over different platforms, since the venue was near to a wedding we were attending. Unfortunately, several had issues. My daughter's initial room featured a constant, throbbing vibration neither she nor I could tolerate (it's inappropriate to offer it). A friend turned on her basin tap and if fell off in her hand. Both were offered alternative rooms. Room service was negligible: we came back to a shabbily made bed and nothing else addressed, such as dirty cups, and our milk wasn't replenished so I had to ask for more. Our room was great but there was no net behind the curtains so, since we were road-facing, we couldn't dress for the wedding in natural light. Other guests had nets. Some rooms offered free little pots of honey for guests. Ours didn't. It was odd. The worst bit? Dinner took more that an hour to arrive for some people and was no more than adequate. Breakfast was even worse: burnt offerings at exhorbitant prices, coffee that arrived after I'd finished eating. Staff were charming but seemed in a consant state of confusion. Despite all this, the hotel is almost perfect. But it needs to pull up its socks.

Nice hotel in a beautiful area, staff were polite but not very friendly. I did feel that I was being ripped off as the prices were top end and the quality wasn’t. DO NOT ask for a taxi, they organised a cab from central Reading that charged £40 for a 2 mile 10 minute journey at 3:30 in the afternoon!! Totally shocked at this.

We had an evening meal in the Coppa restaurant which was a lovely restaurant with great views but the food was underwhelming and quite expensive. Chicken and just red cabbage and the chicken was greasy. We would not eat here again.

Stay there during the week for two and a half years, when I was working. Great hotel, great staff. 😊

Great working space with River views

Lovely hotel in a gorgeous riverside location. Exceptionally clean and friendly welcoming staff. Great food. Lovely bedroom and pet friendly too. Great walks nearby. Would defo return

Staff were good. Poor nights sleep though as the room we had on the upper floor was far too hot and uncomfortable to sleep in ( not sure how people cope in summer as it was 10 degrees outside) . No other rooms available as there was a wedding going on at the hotel .They had already provided a fan in the room ( so they must know about the issue) which we had to use all night as well as keep the Juliette balcony door open. Food in the restaurant was ok but service and staff were very good. Leaving disappointed , especially given the cost of the room.