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The room we were given was not the room booked. The shower was awful, there was no hairdryer, the venue does not have a working kitchen, hence no food available. The toilet leaked and finally the host refused to accept that I had paid before arrival even though I showed him my payment acknowledgment on my banking app. Would not recommend this place.

We arrived at the premises to find the bar & restaurant closed due to a kitchen fire, only informed by notices in the windows, no advance warning. Rooms still open, but had to ring a couple of numbers to get hosts to let us into the property. Main reason for choice was the excellent reviews we'd read about the food! Sadly no food, or drink, during our stay. Breakfast offered was a croissant each left in the fridge with a bottle of orange juice. To say we were disappointed is an understatement. (It was my birthday treat.) However, room lovely & warm, clean & the bed was comfortable. Quiet too, for being on the front of the property. Had our own keys to come & go, & parking right outside, with a parking disc. The host informed us the kitchen will be closed for months to come.

Staff were very friendly. Food was incredible.

Our stay here was only for one night, the room was very dated,but bedding clean & bed comfortable. Tea & coffee making facilities were good. Bathroom did smell damp, but appears to have a leak from the toilet. Staff were very nice and welcoming, the food that night was very nice. Very convenient location for our trip.

You have to understand you're staying in a heritage building, within a town centre, above a busy, excellent pub/resteraunt. To some extent, the bedroom is a secondary consideration. However, staff very friendly, room warm & comfortable, food excellent and ideal for exploring Alnwick. Great stay, but don't expect the Ritz.

We had no power or electricity. We were unable to use the lights and could not use the power shower. The issue was not resolved before we checked out.

Good location and facilities in the bedroom with fridge and decent tea tray. I would have given the property condition and facilities a better rating if the bathroom had been updated, it was clean but a bit tired. It wouldn't stop me from staying here again.

Ideally situated in the middle of the town. Nice bar area with excellent food.

When arrived greeted with a friendly smil and welcome / food in restaurant was exceptional easy access to room when pub shut easy check out

Supposed to be a great steak house, worst feed ever. Room was very shabby, bathroom was disgusting.

We had fabulous time staying in this busy pub/ eatery with all the staff extremely friendly wished we could have stayed longer

Excellent staff

A nice accommodation in the middle of the town centre. Downstairs you can enjoy a delicious meal in a cozy atmosphere.

Good stay

Nice room above the pub. No window but it was fine. The room was small but clean and the bed comfortable. Unfortunately there is only the main light in the room and the switch is by the door so it was a bit difficult to read once in bed. It would be nice if there was at least one wall light or a bedside light

Property full of character, very friendly and efficient staff upgraded to a very well appointed room ,very pleased will be back thanks 😊

Excellent location and value for money

Great hospitality and great food . Room small and dated but ensuite new.Tea & Coffee facilities. Fine for one night stay at fair price. Pub great- food excellent- Sunday roast unbeatable! Friendly host and staff.

The Tavern room felt like something out of the 70’s. Very poor shower, room very dated. No breakfast in pub even thought comments on websites seem to show it is offered. ….. and most cafes offer scone and cake rather than breakfast fare. Parking is a real issue in Alnwick so beware.

It had a clean bed and towels that’s about the only good thing I could say, wallpaper pealing off you had to sit sideways on the toilet then your right arm rested over the sink. The shower door was difficult to open, anyone of a certain size probably wouldn’t be able to get through the door. Carpet not so clean I left me shoes on when walking on it. The room was very dated, bed only they didn’t do breakfast and it was a walk from the car park we were told to park in. We wouldn’t go back