ザ ビクトリー アット メルシー

Was lovely

Lovely clean room, helpful and friendly staff, beautiful view from balcony. All round sound choice staying here and I will definitely be back at some point thank you 👍

Great location, stunning view & nice comfortable room. All the staff were very friendly, & the food in the pub was fantastic.

The booking was made through Expedia with filters applied for 4 star hotels. There was a sign on the property indicating 4 star Inn. The sign was probably 20 years old or more. This is a pub with some letting rooms. Ours was in a converted outbuilding. Billed as a luxury double with garden views. The room was cramped, a double bed, 2 bedside cupboards, one bedside lamp. A dressing table with one chair, tea and coffee facilities. There was no wardrobe only an understairs alcove with a short hanging rail and 4 hangers. The door to the bathroom was swollen and needed a shoulder barge to open and close it. The toilet roll holder was hanging off the wall, etc. The bedroom carpet was badly stained in places. The 2nd night someone was in the room above and could be heard moving around - in fairness that could have been a lot worse. The garden is non existent; 3 rooms share a small fenced area with 3 trestle table and bench sets that have seen better days, set on a few paving slabs with gravel surround. Beyond the fence is a children's playground. The bed was comfortable and linen and towels clean but no one came to clean and tidy the room between nights. Breakfast of scrambled eggs and bacon on toast was fine but served in a cereal bowl! Coffee was dire. Try the Coastal Cafe in town which opens at 9. Internet service was poor and intermittent. You have to walk past smelly bins at the back to get to the rooms. In short this was far from a 4 star hotel although priced much the same.

Very friendly comfortable pub, love coming back

Nice location, clean room would be better if Breakfast was available before 9am

Really helpful staff great stay

Staff made us very welcome

The victory at Mersea is a nice holiday hotel in a really nice location. We walked to sandbank holiday resort along the beach and walked back through the little town. We will definitely be back again as we still have a lot we want to see. A friendly island, with plenty to do. We stayed in room 8 which was noisey during the day as a childrens play park right next door, but we were out most of the day, but would be too noisy for elderly people. Had 2 breakfasts included in the price which were big and delicious. Highly recommend, just make sure the tide is out or have to wait before crossing the bridge.

The hotel was clean and comfortable. The staff were very friendly and helpful. The breakfast provided a good level of choice and was tasty. The only downside for us was that there was a high level of noise from a band (I assume) playing in the bar downstairs which we found irritating when trying to settle down to sleep. Otherwise we were very happy with the hotel.

Nice location with balcony view. Comfortable and clean. Staff friendly and helpful.

I really enjoyed my stay at the Victory. There are lots of positives about this bed and breakfast. Cleanliness could be looked at. Throughout the site, there were lots of cobwebs both in the dining room and in the room I stayed in. The staff, super friendly, were very helpful. However, there was a lack of experience with some younger staff not knowing where the extra toilet roll was. There was no welcome pack or information card in the rooms, so I was unsure of how to use the WiFi and the irregular timing of the restaurant (understandable as it's a small community) made me unsure of whether it would be open or not. Lots of places close at 5 in the area. Communication could be improved (no response via the questions sent in message centre on hotels.com). I liked my room and I was very surprised about the size of the bathroom, however the shower had very low water pressure. There are no fans to use or borrow, so I brought my own. Luckily there was a strong wind during the time I there. There is a lovely area to sit outside and it's close to the beach where I spent a lot of my time. The area is in dire need of a small convenient store as the closest one is about a 14 or 15 minute walk away from the area. Lots of really great restaurants in the area, including the Victory itself. Don't forget anything! Cars would be helpful to get around the area as there is not a lot of public transport or taxis.

Room very nicely renovated but spoilt by a really grubby balcony (which we had paid extra for) with overflowing ashtray on the table. Service very friendly but very odd hours of service - we had been told food served until 8.00 pm, but when we tried to order at 7.30 the manager said we were too late! She kindly managed to get the chef to provide a course but we felt rushed. In the morning despite notice on the door saying breakfast served at 8.30 we got down to the dining room to find no one around, same member of staff was on shift starting at 8.30 and said breakfast not served until

Hotel staff not up to scratch ask for extra pillow and more tea bags did not turn up breakfast no fruit no fresh water or enough choice of cereal and no menu on the table or offered one when we came into the restaurant also wnen we came in to the reception to book in key to our room lost to it was found but other wise not bad David Maslen

Very nice stay and beautiful garden for food . Food was delicious . Room was comfy . Only minor thing was kitchen closed at 7pm for food and breakfast wasnt until 8.30am other than this staff were friendly and id vidit again

We found the Victory Inn at Mersea to be very comfortable and the service was brilliant. Staff were especially helpful and the position was great for my 6 year old grandson as he spent lots of time in the play area and we could keep our eye on him. We will definitely be booking again for sometime in the summer for a longer stay.

There was a problem with a leak in the bathroom and the hotel gave us a full refund and has offered us a free nights stay. Can’t ask for me than that. Great staff, great service and once the problem is fixed very nice room. Best regards David Wolff

Loved the position, had a balcony overlooking the estuary. Staff very friendly. Needs extra attention to cleanliness. Shower drain not cleaned, water collected in the tray couldn't run out quick enough. Tea tray not clean and cobwebs above the bed.

Overnight stop. Very friendly and helpful staff.

We stayed for 3 nights. The room was never cleaned. The tea cups never washed. We asked for the bathroom radiator to be turned on so that we could dry our towels. Not done. No real ale as they had an issue with the lines; as did Coast ( another pub locally) which begs me to wonder if the pipes were ever cleaned!!