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Friendly staff and good food

Its a Friendly place with great, hard working and attentive staff. Had a great stay.

Fabulous stay at The White Swan Inn for two nights. Lovely area and only 30 minutes from Whitby along the most amazing road. Hotel was everything we had hoped for, friendly, cozy, great restaurant, bar and atmosphere. Lovely fires welcomed you back after a chilly day. Room was comfortable, clean and lots of tea and coffee and water available. Breakfast was amazing too. Lovely team

Great hotel in the centre of Pickering. Super friendly helpful staff, lovely bar area.

On arrival service was spot on, the room was clean, comfortable and well appointed. The only slight negative was the amount of time needed for hot water to reach the shower. My evening meal was good quality and reasonably priced, beer was good and the breakfast was also good quality and well cooked. I would definitely stay here next time I’m in the area.

Friendly helpful staff & cosy room & lounge

We had 5 nights in late October to revisit North Yorkshire. The White Swan was an excellent location to do this.

Very enjoyable stay, and would return. Good food options. Our stay coincided with an England football game that was very noisy in the adjacent conservatory. Though, I appreciate this not a common occurrence.

We had a lovely room with a separate living area . The staff were all so friendly and obliging and the hotel was close to the NorthYorkshire Moors Railway station at Pickering so walking there took 5 mins. Pickering itself is charming with a good selection of shops and bakeries so there is enough for all tastes. We would return again to the White Swan.

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Excellent hotel and staff

We have stayed here previously but it was some time ago… pleased we decided to go back …

A lovely place to stay in the middle of Pickering, and very handy for the North Yorkshire Moors Railway. Excellent food and friendly service. If you are less able then we would suggest checking with the hotel beforehand as there are stairs in the main building, and our bath was not easy to get into or out of. Otherwise excellent and will stay again.

Instead of a bedroom we got a split level suite with rather awkward stairs.

The place looks rather unappealing from the kerbside but oh my what a pleasant surprise inside. We were lucky enough to get upgraded to a ‘hideaway’ room around the back and it was beautiful. Gorgeous furnishings and the bedding was luxurious. The food in the restaurant was delicious and I couldn’t fault anything about our stay. Thanks to the team at the White Swan.

We had 2 nights at the white swan and found the staff very friendly and accommodating. Our room was very comfortable and the food was excellent.

Very friendly and helpful staff, very much an old coaching Inn, with modernised facilities, Great Atmosphere, right in the centre of Pickering. A short walk to the North Yorkshire Steam Railway. Very Good quality hearty meals, and a comfortable ensuite room.

First impressions were not great - room we were allocated - paying £160 for the night - was small and had a stale foisty smell. Carpets were badly stained and bathroom very dated. The bed creaked VERY loudly to a point where it woke us during the night. Had a very poor nights sleep and then woken by who I assume was the maintenance man sweeping and chatting directly below our open window at 7.30am the next morning….surely this could have been done once most of your guests were up?! This was swiftly followed by bottles being collected and then by cleaning staff stomping around and vacuuming the room above at around 8am… Arrived at breakfast tired and hungry. Ordered smashed avocado on toast. It had to be the worst breakfast I’ve ever been served. Partly cooked egg on one slice of toast. The avocado mostly consisted of spring onions(?!) which on top of the partly cooked egg was enough to turn my empty stomach. I ate some yoghurt and granola from the small buffet offering. Nobody came across to check if we were ok, if we needed more tea and coffee or offer us any more (burnt) toast All in all a very disappointing stay and sadly won’t be returning…

We were on the top floor so with no lift the stairs were not easy when you're 86y old

Welcoming, friendly staff. Excellent food. Comfortable bed. A pleasant town centre location convenient for the North York Moors Steam Railway.