トレニソン マナー リゾート

Staff were very helpful and always ready to help

I have never stayed in a hotel where breakfast and dinner have to be paid for at the time of eating. The trouble with the hotel is it is system focused, but should be customer focused. We will not be using Trenython Manor again.

This is a lovely hotel, and I received a lovely friendly welcome from the night porter when I arrived. The rooms are clean and spacious and the bed was extremely comfortable. I appreciated the EV charger access too. I've rated it 4* rather than 5 as while the room and hotel was clean, the decor looked tired. Plus the absence of a lift, and all the stairs to the second floor was a challenge with luggage.

Un engaño total con las habitaciones. Reclamamos y lo de siempre , q estaba completos. No vayáis.

Booked a garden view room but got fire escape view. Room was small with a number of faults (blocked shower drain, split shower hose, faulty light, no WiFi. The staff were lovely except the owner when I raised the issues, no apology, no effort to rectify. Breakfast started at 8, later than most hotels. Limited room service menu. Dining menu pretentious and expensive.

Spotlessly clean throughout, beautiful surroundings, polite team but all a bit clunky and disjointed.

Great stay. Beautiful location. Would definitely go back as didn’t get to use the spa etc. Breakfast was nice, but a bit expensive. Room was lovely, lack of plug sockets by the bed. Staff were very helpful.

Booked a room with garden view, but it wasn’t - it faced a wall, less than two feet from the window. Room so small that there was only one side table, so no table light. Don’t stay in room 213 unless you are solo occupier. You had to book a slot to use the swimming pool, which was disappointing - and even then there were 9 others using it. Would t stay here again.

We enjoyed our stay, the grounds are beautiful and rooms very comfortable. The staff were a bit disinterested and lacked costumer service attention. We made use of the pool which was nice but having to book to use it was unusual.

Rude staff, overpriced room, meant to be a garden room( we looked at a hedge) Overpriced breakfast wouldnt stay again

Staff weren't very friendly. Pool was small and not easily accessible. Hotel and restaurant systems weren't joined up. Room not cleaned as we didnt put the sign out.

Abi & Ashe we’re outstanding in the level of service that they provided on a personal level

It was very good nice food

AVOID!! While we were initially pleased with the warm welcome from the night porter, several aspects of our visit were unfortunately unsatisfactory. The temperature in our room was excessively hot, making it unbearable and preventing a restful night's sleep, despite the small desk fan. When we reported this to reception the following morning, we were told that nothing could be done. A primary reason for choosing your hotel and travelling from London to Cornwall was the "spa retreat." We were therefore very disappointed to discover that this was limited to a one-hour slot for pool use. This restriction was not made clear during the booking process and was particularly frustrating given the pool was empty during our allocated time. Consequently, we incurred additional expense to use spa facilities at the Harbour. We also encountered issues with cleanliness and what appeared to be cost-saving measures that impacted our comfort. The dust in our room aggravated allergies. Furthermore, for a room costing £160 per night, providing only two small 330ml bottles of Kirkland water and dirty glasses felt inadequate. Similarly, the miniature toiletries were insufficient for two people, particularly for someone who showers twice daily. The spa's policy of not providing towels on arrival, requiring us to use our room towels for both the pool and subsequent showers, was inconvenient and felt like another cost-cutting measure.

A good hotel in a lovely setting. Goods spacious room with excellent views.

Property amazing grounds amazing, check-in quite vague, food ok but for price would expect more, Football pitch very nice the ball my child was given to play with was a sponge ball which had been half eaten so bring your own.

Top Resort , great choice for familieS

The staff were really friendly and very helpful. Everyone was so welcoming to us and my dog. The room was spacious and warm. The bar was funny, playing Coronation Street on the big TV on Friday night was an unexpected vibe! The pool, sauna and steam room were lovely and warm, clean and inviting. However the changing rooms could do with an update! And no coffee machine working for morning coffees or espresso martinis was gutting! The grounds were lovely with a little woodland walk to take the pup around, and lots of nearby beautiful coastal walks. Being able to see the sea at breakfast was lovely.

Very welcoming on arrival Look forward to staying again

Absolutely adored it all. Beautiful grounds with many birds singing in the woods. Lovely view. Nice touches for the dog. Room and bed very comfortable.Enjoyed our meals too. Staff very friendly and helpful