ヴィラーズ ホテル

バッキンガムの観光には便利なホテルで満足でしたが、残念ながら、部屋の窓の鍵が壊れていました。

Wonderful hotel close to Silverstone circuit

Villiers Hotel was clean and tidy and the staff were very polite and professional.

Pleasant , helpful staff , restaurant too expensive for average food

Had to wait 45 minutes for tea bags, 30 minutes for ice, hair dryer broke, only 2 plug sockets in the room that we could use, 1 by the window and one too far away from the bed to charge at night, hairs in the bath, the shower gel was filled with water, conditioner was empty, had to wait 20 minutes and multiple calls to get it refilled, pillows were thin and seemed underfilled, all staff seemed like they didnt want to be there and whenever we asked for anything, it was made complicated and like we were putting them out by asking for help, supposed to be a high end hotel, would have had better service at a ibis budget. Best parts were the window nook and the size of the room

Lovely hotel

The room was cold on arrival, no heating and thermostat turned to 0, it took a long time to heat up. Was also rather noisy in our room from the music downstairs and the moving of beer barrels late at night.

Got to my suite late. Bath panel off and propped to the side blocking bathroom door. Just went to bed. Next morning no hot water. Obviously a plumbing repair had not been completed but they let the room to me anyway. Obviously if I’d been there earlier in the afternoon/evening I’d have noticed and demanded a room change, but they really should not have allowed the room to be used.

Fantastic staff , great position and wonderful hotel.

Lovely quaint hotel with wonderful staff and comfortable room

Clean room, friendly staff, great food

It was a nice hotel is a quiet location and within easy access of where we had been during the day.

Nice place, however lacks service . Seems to be under staffed I’ve almost been knocked over twice with staff running between areas ( it’s very quiet here too ) Breakfast dinghies muffin a bit tasteless no greenery as mentioned. Coffee machine not on, coffee jug empty . Manager taking personal calls whilst I’m having breakfast .. not great and not heated up for business visits who require a speedy breakfast . Rooms are designed nicely but my room was a bit tatty and grubby in the bathroom . When I checked in late ( after 9pm) I wasn’t advised that the restaurant was still open , however as a veggie there probably would not be much option for a veggie in a steak house , so I collected a take away .. I wasn’t permitted to eat in the non restaurant area of the hotel ! Never had this before and I have travelled the UK ALOT ! It comes across as pretentious but they do not deliver the service that they think they do and it’s certain not a friendly environment … it’ feels very stressed with staff running around the very quiet hotel …the reception isn’t manned and the phone system doesn’t seem fo work .. I won’t be returning .

Good hotel. Staff were nice and breakfast tasted good I had avocado on toast but thought the portion of half a slice of toast with 1 egg was small for the price.

To be honest this property is excellent and I will be back again however it is quite expensive.

Fabulous service, great room, free town centre parking, nice bar area and delicious breakfast!

Staycation on Christmas Eve. Had a lovely evening. Enjoyed dinner and breakfast of fungi Benedict was cooked to perfection. Piping hot water and powerful shower was appreciated. Friendly staff.

I have stayed many times before and will return!

The property is very nice and historic. The Rooms are well presented but lack attention to detail. The beds are very firm and unforgiving in the night.

Pleasant stay