ウィンスタンリー ハウス

Beautiful location, clean rooms and lovely breakfast. I would highly recommend it.

No heating on the room when we arrived. Were told that by security as no one was there form hotel staff. Were given a small heater and the room was like an ice box when we got in the room as no one had bothered to heat it. It was -1 outside. No apology was given. Took us hours to settle in and didn't sleep till 2am as a result but were told as housekeeping leaving we can't have a later checkout. Terrible stay with not one apology from anyone. Been many times before but this time they really disappointed.

The stay at the Winstanley hotel was the worse hotel experience we have ever had. We went to sleep then were woken up at midnight by hammering and banging. It was like being in a building site. I went to reception to be told they were carrying out work in the kitchen. I told them it had to stop. The receptionist went to the kitchen and came back swinging a hammer and told me there would be no more noise he had taken the hammer off them ! We could still hear things being moved about and people talking. We got no sleep. We left early in the morning before reception opened. I have e mailed and complained and asked for a full refund. The guest services manager has told me that guest services were not aware of the work being carried out and we will get a refund. Nothing yet !

The parkland area around the hotel was a nice walk along with the walled garden. The staff was friendly and answered questions patiently. The breakfast and dinner at the restaurant was lovely.

Lovely stay

What a lovely place to stay, old country house with plenty of garden / woodland walks immediately outside. Staff were friendly and very accommodating. Great value for money.

very nice old manor house and rooms with high ceilings although rooms were a little dated and bed mattress was past its use by date. Also probably chose the wrong night to stay with a lively wedding going on but I suspect that will be a common experience staying here and probably the hotel is not a best bet for a quiet evening.

We looked at lots of hotels for a one night in Leicester. Most were either big chain or fairly basic city hotels. This is mainly a wedding venue but in a bit of a green oasis within Leicester. Quiet, good service, good food, plenty of space. A good find

Fairly basic room. Restaurant food good but service poor.

We stayed there for a wedding that took place at their venue, the room although “deluxe” felt more like a standard room. The sheets looked worn out and the shower room floor could be cleaner like the rest of it was. It was good to have a coffee machine and tea supplies in the room.

I really loved the hotel and my room, however the bed was really uncomfortable. The mattress was really lumpy and sank in on both sides so I didn't have a great nights sleep, hence for the low score. On-site parking was also great and was one of the reasons I picked the hotel.

There was a continual noise of running water in the room and a flashing carbon monoxide light. But it was clean and staff were friendly.

Had an amazing stay here. It is the second time we have stayed here and it is just amazing. We had a stunning room and we ate at the restaurant again the food is incredible.

Only downside was condition of the mattress on the bed - severely worn and flattened on one side - it felt like sleeping on a hillside. Everything else during our stay was fine

What a Gem of a hotel. So glad that I found it. I’ll definitely recommend and also stay again, it excelled in every aspect. Couldn’t be happier with my stay.

Room was satisfactory but not what I consider an executive double. The toilet had not been cleaned on arrival. Good quiet location.

Lovely hotel. I will stay again. Very pleasant restaurant and staff. Room beautifully decorated

Väldigt bra speciellt Muhammed i receptionen

Lovely room and hotel in general. Lunch menu is kimited and very pricey

One night stay, nice warm room on arrival. Facilities adequate for our stay, good coffee machine, plenty of towels, bed comfortable, pillows a little hard for our liking. Didn’t seem to be a safe in the room. Reasonably quiet but could hear someone using the toilet in the room above! Thought breakfast choice limited - continental poor selection, cooked full English very good, but prefer toast severed separately and not buttered. Coffee at breakfast - awful! Need to invest in a coffee machine. The Asian lady from London on reception (sorry didn’t get her name) very friendly and helpful. Had a nice chat with her on our return later in the evening. Would stay again if in the area.