WNS オテル

チェックインできず、連絡もなく、対応もしてくれませんでした。

Odanın genişliği ve temizliği gayet güzeldi fakat resepsiyonda her zaman birini bulmak zordu.Son gecemiz maalesef çok kötüydü çünkü gündüz camı açık unutmuştuk ve akşam üzeri odaya döndüğümüzde odanın tüm tavan ve duvarları küçük sineklerle dolmuştu resepsiyona indim kimse yoktu not bırakmıştı ve hemen döneceği yazılıydı ve notun üzerinde numarada vardı fakat benim hattımla alakalı sanırım iletişime geçemedim.11 e kadar bekledik resepsiyona dönen olmadı ve o gece hiç uyumadan sabah 6 da otelden ayrıldık.Son gecenin talihsizliği dışında herşey gayet güzeldi.Özellikle Raju resepsiyonda duran kişi gayet güzel yüzlüydü. Otel olarak çok beklentisi olmayanlar için gayet ideal.Odayı yatmadan yatmaya kullandığımız için beklentilerimizi karşıladı. Otelin en güzel tarafı ulaşım,market ve güzel mekanlar için harika bir konuma sahip.

Overall impressed for a 2 star… bed was very hard but overall good quality room and well maintained. Brill location being super close to DLR. Only thing not really a hotel as it is just rooms with a reception that closes at 9pm. Would stay again

poor service, bathroom has mould, we booked for 2 nights they didnt cleaned despite we made both verbal and online request, they didnt even changed the towels , tables etc had dust

Rent och snyggt, mycket hjälpsam personal

Great hotel for three adults in one room, excellent value and superior for the price compared to similar chain hotels.

Perfectly functional room to stay in. Clean room, linen etc. Could have done with the towels/loo roll etc being refreshed as we stayed for 3 nights. Very few plug sockets, and one was broken. En-suite bathroom would suggest that it was in your room. But had to go through a corridor/ landing area to us our "designated" bathroom. Towels were small and not ideal when you're trying to do a dash from the bathroom. All in all don't expect anything fancy. But it still served it's purpose as a clean place to get our heads down for a long weekend at a cheap cost.

Very clean, easy check in

La camera non era assolutamente come quella descritta nelle foto. Ci siamo trovati ad un piano terra con un letto ad una piazza e mezza (e non un matrimoniale) e un divano letto che ci siamo preparati da soli. La vasca da bagno era tutta macchiata di nero, il silicone sui bordi sporco e staccato. Trattandosi di una vasca, non c'era una superfice piana dove poter stare per fare la doccia, quindi anche pericoloso perchè non in piano. I tappetini del bagno non erano puliti, le finestre - quasi impossibili da aprire e richiudere - avevano le grate e sui vetri c'era una pellicola frosted probabilmente per proteggere la privacy, ma niente a che vedere con le immagini pubblicate sul sito dove si vedono i tetti delle case vicine. Il WiFi funzionava malissimo e abbiamo dovuto chiedere noi la password perché non ci è stata comunicata al check in... Non si tratta di un hotel, ma di stanze in affitto tipo B&B. totalmente fuorviante il nome e poco attendibile

We rented a two bed apartment - with two rooms sharing one bathroom which worked out great for our family of four. Room nice and clean and bathroom has provided toiletries. One down side is the room got rather hot in June. We were provided a fan with little help as we dare not running the risk of mosquitoes flying in if we open the window. Overall a decent stay

Ideal for a quick stay in london. Quite a lot of light let into the room at night and not the quietest of stays but overall great for a quick night in london. Spacious, clean and not to far from the tube

A good location when visiting an exhibition at the Excel.

When I first arrived, I thought the room was ok but when I went for a shower, it was absolutely filthy; it was disgusting. There were also stains on the sofa and on the wall. One of the towels was also dirty / stained!

Room was nice and clean, the problem is the room is far to bright, feels like you trying to sleep during the day, and the pillows are none existent

There was a party going on until the wee hours in the next room each night of my stay. I sent a message to the hotel after my stay and never got a response. The room itself was fine, but I couldn't get any sleep because of the noise.

Compact , clean , well priced and positioned for canary whalf

Room is clean and spacious but poor customer service. Pillow is very thin. Shower door fell off the rails and nearly fell on our friend while in the shower. Escalated this to the receptionist but he just shrugged it off. Not coming back here.

Hola este es el segundo mensaje que dejo ya que no e recibido respuesta,fueron muchas cosas y muy malas. Llegue 10 minutos tarde de horario check in mi vuelo se retrasó por mal clima llovía mucho. La chica de recepción me recibió muy enojada me amenazó que era la única vez que permitía ese retazo y con muy mala actitud pidió mi tarjeta de crédito me hizo firmar y dio unas llaves y una hoja y dijo que pusiera la dirección en Google Maps para indicaciones de cómo podría llegar a mi habitación, resulta que no era en ese hotel me envió a un edificio fuera de ahí me hizo caminar en una calle sin nada de luz sin saber a donde ir, bajo la lluvia y con maletas además de que yo soy discapacitada y el edificio donde me envío no tenía ninguna información que dijera que ahí era el hotel no tenía luz era un 2 piso yo no puedo subir escaleras y se los aclaré desde mi reserva, obvio no era el sitio que yo reservé. En la habitación nunca calló agua caliente después de que llegue mojada por la lluvia no pudimos darnos un baño. Hacía demasiado frío y la calefacción no servía no había cobertores extras y tampoco a quien llamar por que ella dejó claro que la oficina cerraba a las 10 pm. Me quede 1 noche al día siguiente pedí guardaran 2 hr mi equipaje para ir a comer algo, cuando regresé pedí permiso para entrar al baño y me dijeron que no tenían y como ya había hecho mi check out menos. Estoy muy inconforme de haber sido engañada y abusada y solicito la devolución de esa reserva fue un engaño

Location was the best part, in walking distance for canary wharf and by the water. Amazing! Close to the train and restaurants

Personnel Ok Mais chambre humide