ヤロウ ホテル (哈尔滨雅悦精品酒店)

部屋は広めでくつろげます。バスルームも広いですが、トイレットペーパーホルダーの設計が明らかにおかしい（イギリスらしいとも言える）。ティースプーンやカップはもう少しきれいにできるはず。 ただスタッフは丁寧で親切です。食事は朝食とバーでのみでしか取りませんでしたが、バーメニューの味付けとセンスは良かった。ルームサービスの食事もイギリスの割にちゃんとしていた。次回もブロードステアーズに滞在することになったら、このホテルがファーストチョイスになります。

The property was quirt and very clean. The service was very friendly and competent. The food at breakfast and at dinner was excellent.

All good

Fantastic place with great service that’s why we always return,free parking and a great breakfast

Always a great stay at The Yarrow. Friendly staff, modern facilities and great food 👍🙂

Bed was way too soft and too small Breakfast was varied but nothing special Although clean, the rooms were very basic (and a rogue hairband that did not belong to us was left on the bedside table!)

Disappointing stay. Started with check in we arrived at 2.30pm and yes official check in was 3pm we were advised that rooms not available as and when ready and all were made available at same time. Obviously this meant 3pm - don’t often encounter such inflexibility these days. By mistake we had booked an accessible room and no others available so we had to live with that. Unfortunately the room is in serious need of a refurb - the overhead shower was useless and just sprayed water everywhere, the soak away didn’t work very well and the whole wet floor flooded - there was a big wide squeegee to help us! Advised hotel reception after first use and we asked for extra towels for the floor so we could make a dam and these were provided. Sunday housekeeping we came back to our room at 1.40pm to shower as we were going out early and our room had not been made up. Housekeeping knocked about 2pm and we advised they couldn’t do our room until 3pm when we were going out and they advised they wouldn’t be able to do it and had been busy with other rooms - based on the lack of people at breakfast the following morning it would seem they had concentrated on empty rooms rather than rooms where people were staying over! Asked at reception on way out and they said it would be done. Unfortunately we were left with 2 bath towels, no hand towels, and no new water bottles and our floor dam towels had all been removed. Night manager was good and gave us some water.

Rooms are very comfortable. Nice location just a few minutes walk to beach or high street. Staff always seem to be cheerful here, from check in to breakfast to check out. I've stayed several times.

Très bel hôtel, bien entretenu et avec tout le confort

Splendid!

First class service. Only stayed one night, but would have loved to stay another. Highly recommend.

Fantastic hotel Great Location Exceptional staff from reception, breakfast room and night porter we couldn't ask for nicer people Comfortable beds and excellent air-conditioning. Very peaceful nights sleep

Great hotel with superb staff. We had a suite at the top of the hotel and it was very comfortable and a great base to explore the coastline around Broadstairs. The breakfasts were fantastic and we booked a dinner on our last night which was very tasty and top restaurant quality as well as being great value for money.

I’ve stayed at the Yarrow many times, but this time I booked two rooms for my friend and myself, we both received with out warning, rooms that were for guests with disabilities, meaning no bath/proper shower or proper bathrooom. Only a large wet room with nowhere to store any toiletries, the rest of the room was fine, but other made it an uncomfortable stay

Staff are so helpful and friendly

It was a large well presented building. The staff were friendly and attentive. We had 2 suites which were very spacious and comfortable. It was quiet. We enjoyed the bar snacks, which offered a good size portion. The breakfast was a good choice and very nice. It was help yourself, but there were also specials to order. There was plenty of parking on site. It was convenient location close to the town centre and the beach, plus the loop bus stop was right outside. We thoroughly enjoyed our stay there and if we visited Broadstairs again, this would be our first choice.

Lovely old building but very run down, lack of maintenance to the rear as you look out from the lift area, gardens overgrown in areas again lack of maintenance

I like the Yarrow. It has a touch of class and old world charm. Easy walking distance into centre of town and seaside

Lovely hotel, the room was clean and super nice, the breakfast buffet is amazing and the staff were all so friendly and helpful. Would recommend to anyone.

Very nice and clean, staff very friendly and personable, building charming newly refurbished which was nice went to the theatre and shopping just round the corner what could be better! Lovely breakfast