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The room is not clean properly and it's smell

I am very happy about service

More than I expect . Service is excellent .staffs are friendly Exceptionally happy to accommodate you to assist you🙏 . This place is a hidden 5 star hotel . Parking issue no problem you are covered they have underground parking plus temporary drop off area by the entrance I ❤️ this hotel and extend my stay . Fare is reasonable with a free outstanding breakfast. Enjoy it . You don’t need to pay more for name and 4 well advertised propaganda AI videos Just sharing my honest view. Congra to the management 😴 keep it up Zewdu

Excellent food and staff

Great hotel. Wonderful and kind staff. Excellent breakfast. Free airport shuttle.

Wonderful staff, spacious rooms, nice breakfast, airport shuttle included. Very reasonably priced.

The bed was not convertible and no air conditioner ,not enough towels in the room

It was very disappointing to see what used to be a good hotel in that poor state! Room no amenities - tv not working, poor internet connectivity etc!

I have stayed at this hotel before. This time there was a cockroach on one of the pillows and I had to kill it so I could sleep. I mentioned to the front desk when I checked out and they barely acknowledged me.

The staff could not try harder to ignore the guests. I was there with another couple that stayed there. Horrible experience for both of us.

- Good hotel with friendly staff. - Good service. - Rooms are good and very clean. - Indian food available. - We had issues with hot water in our room and we were move to a different room right away.

Business trip shower clogged . And took long to change room service and breakfast limited Airport shuttle good

Noisy rooms on 8th floor Bathroom needs to be refurbished and cleaned

Overall I would not stay here again. Some of the staff are lovely but others are unhelpful and look out upon if you ask for something. At the end of our stay they tried to make us pay for an extra day because there was a mixup on their end with Expedia. Their behavior was unprofessional and they unapologetically delayed is by half an hour, despite the fact that we could show a confirmation for having paid the complete amount. Also the floors in the room look like they’ve never been vaccuumed ever.

Nice staff decent breakfast. Good though compatatively pricey Indian restaurant. Okay room but could use a refresh. 15 min from airport in relatively lively area Free airport shuttle.

I chose to stay in the hotel because I have family and friends that live in the area. I know the neighborhood well so I was prepared for the noise level so it did not bother me much, The staff at this hotel work very hard at making your stay pleasant. The Internet access was much better compared to my last stay about 6 month ago. The rooms are a bit run down but clean, the shower in my room wasn't functional so I had to use the one at the GYM on the 8th floor. Overall you can get much better value for your money if you stay somewhere else but for me the convenience of staying in the neighborhood was worth it. I can't say enough good things about the staff, from the security guards, Front Desk, Room service etc, they all work very hard to make everyone happy.

Good, clean hotel with friendly service. Good value for the money!

The hottest possible water was "luke warm". Rooms were incredibly dark - with all the lights on I still needed to use a torch to find things in my bag

The Internet is, as expected in Addis, horrible. Its free, but you can barely read your email. The Indian restaurant downstairs is amazing however.

We travelled to Ethiopia on a business visit stayed in this hotel for almost 7 nights, its a good property in a good location. some road constructions are going nearby which made little bit uncomfort for the travel but it may get completed in couple of months. Everything like Banks, Grocery, taxi services are handy. Even the hotel do Airport pickup and drop free of cost. They provide complementary Sauna and steam which is very good. Indian restaurant serves Indian food it is not that tasty, but ok in Ethiopia. Breakfast really good with varieties of foods, Fruits, juices, Indian food etc. Its a good hotel for the business traveller.