ダブルツリー リゾート バイ ヒルトン ホテル フィジー - ソナイサリ アイランド

I chose this hotel because I wanted to relax . All the staff were always smailing kind cheerful and l was very healed. I wish happiness to everyone in Fiji !

季節的に冬なのにプールサイドのジャグジーは壊れていて使えなかったです。 オーシャンビューの部屋を取りましたが、あれはパーシャルオーシャンビューになるかと思います。 正直、不満ですね。 施設的にも一日過ごせるホテルといった感じではないので、ホテルでのんびり過ごしたいという方にはオススメできない感じです。アクティビティーメインの方は良いのではないでしょうか。

宿泊途中でトイレの水が流れなくなった。

スタッフはみなフレンドリーで感じがよい。施設もきれいで落ち着いており、客室（Bure)は広々としていて快適だった。（南国のため浴室に蟻が出てしまうのは致し方なし）客室内でのWi-Fiは有料だと聞いていたが、チェックインと同時にHilton Honor メンバーに登録されたらしく（無料）、そこからフロントエリアも客室もWi-Fiが利用可能だった。テキストやSNS閲覧・投稿くらいは問題なし、動画等は有料アップグレードのオファーがある。VodafonのSIMを購入していたが、客室での電波が悪かったのでむしろSIM必要なかったかも。

目の前が直ぐ海の一階の部屋に宿泊。 部屋は綺麗で高級感があり、言う事無し。 また、プールも大きく深さもあり、なかなか良い。 後、プールの中にある、カウンターバーやインフィニティプールも雰囲気がある。 唯一の問題がフロント。 教育されてないのか？と思う程の横柄な態度、3人いて全ての人が態度が悪かったので、教育されていないのだと思う。 フィジーにダメな飲食に行ったりすると、いるレベルの接客。 他の場所のスタッフは、そんなに変では無いのだが、フロントだけは異常。 ホスピタリティのかけらもない。 後、朝ごはんの料金が内容を見るかぎり、少し高いのかなと思った。

Beautiful views from our room 109. Friendly staffs, pool was awesome, only draw back was,upon arrival, had hard time getting a portar to bring our luggage to our room. The floors in the rooms were not clean. The rest was good. We would definitely come again. Also the phone in rooms didn't work at all. If u need anything, u need to go to the front desk.

The beauty, friendliness of staff, food, views, pool…

The staff were extremely friendly and helpful. We stayed in a spacious ocean view butte that was very comfortable.

Overall experience was great!

The stay at this resort was phenomenal. I’ve traveled all over the world and the service received at the Double Tree in Fiji was one of the best I’ve ever had. General manager, SP, was kind, friendly, generous, and enjoyed getting to know all of the guests. I have never met a GM who is always visible and works from the early morning to evening always on his feet with such an upbeat personality. Thank you, SP! “La” Lavania at the restaurant Tavu, was sweet, accommodating, fun, and very hard-working. I also received a fantastic and peaceful massage and pedicure from Amelia at the beachfront spa. Landscape manager, Deo, was very caring and always checking in on guests to see how their experience at the hotel has been. Eka, from the pool and kids club was upbeat and very helpful. Ruci did a fantastic job keeping our room clean and welcoming. Jope welcomed us upon check-in with a Bula smile and joyful spirit. The very kind Pranil drove us in the buggy when our walk was too long, It was a stay I will never forget, and I will come back in a heartbeat for another relaxing and memorable vacation.

Very beautiful place to visit my family and friends loved it so much that we decided to stay two more nights

Not a beach hotel. Limited dinning options.

Great location if you want to stay in the resort area and relax. Not walkable to restaurants and bars. You have to use the hotel dining/facilities only.

The views and staff are absolutely incredible, thank you so much double tree

Unreliable staff. Had to wait 5hrs for insect spray. Went to a store about 0.5hrs away and bought it myself. Request for in room slippers seemed like a big task for staff.

The resort is lovely and people are very friendly. The only downside is that you are well away from the shops

Chef

Absolutely OUTSTANDING customer service - from arrival, to depature! The presentation of the property was second to none - I was completely in awe and could not stop smiling! We were upgraded to a bungalow which was soo beautifully presented, clean, with that extra care taken to make this the most enjoyable place I have ever stayed. Our houseekeeper Vere, was AMAZING - she went above and beyond for us and gave us a personal touch almost every night we were there. I can not thank her enough! Salome at the front office (duty manager) was also OUTSTANDING! Her patience and kindness with me as we arrived and tried to get our head around everything was soo beautiful to receive. She knew my name and used it everytime she said hello, which again gave us that personal touch of being there. There was another lady on the front but i cant remember her name - you were soo beautiful tous, thank you!! The restaurants were amazing - the staff....oh, words cannot describe how friendly and kind they were. The food....oh my life!!! Shanaka, the hotel manager, finished our holiday off with a personal note and cookies and wished us a safe flight home....we felt like royatly. We will most DEFINITELY be staying there again. 10/10 for EVERYTHING!! Vinaka DoubleTree Resort Fiji - you have won us over tenfold and we will never forget it ❤️

Best resort

Friendly arrival for our two day stay. But...at the restaurant we had to find a person to seat us or to make drinks. One person was able to make a mai tie the other two needed assistance. On the morning we checked out were between breakfast and lunch I was unable to order lunch until closer to 12:00. We asked the hotel to book us a taxi to the airport and the 'taxi' was a beatup car with no seatbelts and no air conditioning. The driver said he needed to go get gas first and then continue to the airport. We were feeling uncomfortable and made up a reason to return back to the jetty after he finished putting in fuel into the car. He took us back and unloaded our luggage and we waited for a better taxi to take us to the airport. The other taxi was much better - it was clean, had seat belts and air con. However, the hotel taxi driver saw we moved into another taxi and he came after us with his car and demanded why we are in this other taxi. It was threatening and scary but our new taxi driver put us at ease and the agressive taxi driver drove off. Shame on Double Tree to allow this type of taxi service.